See viewtopic.php?f=16&p=168614#p168432 for the fix.
However, please also check the two posts following that one as there are some problems with Hotmail, SBC and Verizon accounts.
Search found 698 matches
- Sat Nov 18, 2023 9:23 pm
- Forum: MailWasher Pro 7
- Topic: MWP 7.12.173 stopped working
- Replies: 2
- Views: 1080
- Fri Nov 17, 2023 5:14 am
- Forum: MailWasher Pro 7
- Topic: 7.12.188 doesn't fix 'unknown error' unable to connect to mail...
- Replies: 6
- Views: 1458
Re: 7.12.188 doesn't fix 'unknown error' unable to connect to mail...
My plan is to wait for an official announcement of the release date. Please see https://forum.firetrust.com/viewtopic.php?f=16&t=58538&p=168614#p168432 for the official announcement of v7.12.188. However, also note the two posts following that one that discuss some remaining problems for Hotmail, S...
- Thu Nov 16, 2023 7:41 pm
- Forum: MailWasher Pro 7
- Topic: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Replies: 234
- Views: 29118
Re: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
OK, so .188 fixed everything, except that I lost all spam filtering. All emails are not marked, and I need to re-mark them good and bad. I suppose something to do with Bayesian? Any way for me to get it back as previously? Check that learning is switched on - see https://forum.firetrust.com/viewtop...
- Thu Nov 16, 2023 4:52 am
- Forum: MailWasher Pro 7
- Topic: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Replies: 234
- Views: 29118
Re: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
Try deleting the account and then adding it again. If that doesn't work, please start a new thread so that your problem doesn't get lost with all the other messages in this one.
- Thu Nov 16, 2023 4:49 am
- Forum: MailWasher Pro 7
- Topic: Can't add users to lifetime subscription
- Replies: 2
- Views: 965
Re: Can't add users to lifetime subscription
Email Firetrust support at support@firetrust.com
- Wed Nov 15, 2023 10:55 pm
- Forum: MailWasher Pro 7
- Topic: Yahoo mail is not being checked by MW
- Replies: 4
- Views: 1229
Re: Yahoo mail is not being checked by MW
After updating to version 7.12.188 I still have the same issue with Yahoo mail. Whilst emails from Gmail are retrieved and displayed correctly this is not the case with Yahoo. I am still getting errors of "Failed to log in to IMAP server" and "Unknown error". I have tried switching from IMAP to POP...
- Wed Nov 15, 2023 6:02 am
- Forum: MailWasher Pro 7
- Topic: Mail classification doesn't work anymore.
- Replies: 5
- Views: 1188
Re: Mail classification doesn't work anymore.
Is learning switched on in the settings?
- Wed Nov 15, 2023 5:04 am
- Forum: MailWasher Pro 7
- Topic: Unable to register - key been used too many times
- Replies: 4
- Views: 1086
Re: Unable to register - key been used too many times
Firetrust support is a bit overwhelmed at the moment due to the problems over the last couple days so I expect that they may need some extra time to respond.
- Wed Nov 15, 2023 4:56 am
- Forum: MailWasher Pro 7
- Topic: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Replies: 234
- Views: 29118
Re: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Tue Nov 14, 2023 8:47 pm
- Forum: MailWasher Pro 7
- Topic: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Replies: 234
- Views: 29118
Re: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
Still not working for me with yahoo mail (sky)... Anyone managed to get this working and how, please? Please see my suggestions in https://forum.firetrust.com/viewtopic.php?f=50&t=58513&start=210#p168512 If you want help through the forum, please check if Penfold has already created a new thread an...
- Tue Nov 14, 2023 8:43 pm
- Forum: MailWasher Pro 7
- Topic: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Replies: 234
- Views: 29118
Re: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
Uninstalled current version, installed 7.12.188 and no joy, still can't login to my Yahoo mail account. Any further suggestions? My Yahoo! accounts are working okay, so it's not a general problem with Yahoo! Have you tried deleting the account and setting it up again? If that doesn't work and you w...
- Tue Nov 14, 2023 6:23 am
- Forum: MailWasher Pro 7
- Topic: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
- Replies: 234
- Views: 29118
Re: An unknown error has occurred. MailWasher is unable to determine the cause of this error.
Latest announcement from Firetrust: viewtopic.php?f=16&t=58538&p=168390#p168390
- Tue Nov 14, 2023 12:13 am
- Forum: MailWasher Pro 7
- Topic: event log showing unknown error
- Replies: 11
- Views: 2225
Re: event log showing unknown error
- Sun Nov 12, 2023 10:16 pm
- Forum: MailWasher Pro 7
- Topic: Mailwasher 7 no longer checks accounts
- Replies: 22
- Views: 1602
Re: Mailwasher 7 no longer checks accounts
It's affecting everyone. Firetrust are investigating. It seems to be a date issue, as some people have tried setting the date on their PC back a day and then everything works fine. There is also a report here https://forum.firetrust.com/viewtopic.php?f=50&t=58513#p168010 that uninstalling and then i...
- Sun Nov 12, 2023 10:15 pm
- Forum: MailWasher Pro 7
- Topic: Mailwasher not working
- Replies: 4
- Views: 570
Re: Mailwasher not working
It's affecting everyone. Firetrust are investigating. It seems to be a date issue, as some people have tried setting the date on their PC back a day and then everything works fine. There is also a report here https://forum.firetrust.com/viewtopic.php?f=50&t=58513#p168010 that uninstalling and then i...