restoring deleted emails

[robertch]

I love mailwasher but am having a problem with restoring deleted emails. When I try to restore it beeps and says unknown error on the event log. I then have to reset the log to get the programme to work again. Can anyone help me please?

[TrustFire]

Do the graphic illustrations at the following link help?

• http://forum.firetrust.com/viewtopic.php?p=60874#p60874

[robertch]

Thanks for your reply. I'm not using gmail.

[TrustFire]

The Gmail SMTP enjoys a good track with the MWP restore feature and is also a free e-mail service — personally, I use Gmail for all my different accounts.

If however, you do not prefer to use the Gmail SMTP, let us know which one you are running — in which case, would like to see your SMTP setting (a screenshot would help.)

[robertch]

Greetings and thanks for your reply. Before opening a gmail account I'd prefer to stick with my existing programme which is Windows Live Mail. I attach the smtp details. Renewed thanks for your help.

[TrustFire]

Thanks for the screenshot — but, that is not from MailWasher, is it?

Your MailWasher screenshots should look like these.

[robertch]

Greetings again. The screen cap I sent was the settings for windows live mail. I attach 2 more from Mailwasher in the hope this is what you are wanting.

[TrustFire]

Oh, you have posted your problem at the wrong (V6) forum — the right (V7) forum is MailWasher Pro 7 : 2011/2012.

Please check out the instructions at the following Firetrust page:—

• http://www.firetrust.com/hotmail_pop3

[robertch]

Thank you for your help. I'll try the other forum.

All the best!