1 x Account suddenly stopped working 4 days ago

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cmebd
Mystified Moa
Posts: 8
Joined: Sat Jul 25, 2015 1:14 pm

1 x Account suddenly stopped working 4 days ago

Sun Apr 10, 2016 4:27 am

Hi.

Approximately 4 days ago I had a problem where a particular email address (out of about 20 addresses) has ceased connecting to the server.

I have deleted the account and added it twice to start with a clean sheet. The account works fine in the email client (eMClient) however NOT in MailWasher.

I have checked and double checked passwords and, servers ports (everything) but cannot establish where my problem might lie

Please help.
MWPro 7.11.8
OS: Windows 7 (64 bit)
Mail Client: eM Client
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TrustFire
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Location: 127.0.0.1
Posts: 13164
Joined: Fri Jul 30, 2010 11:04 pm

Re: 1 x Account suddenly stopped working 4 days ago

Sun Apr 10, 2016 4:39 am

You may want to change the password for the affected account to an alphanumeric one (without any special characters) just to test whether it works.

If that does not work, you can post comprehensive details about the affected account — alternatively, screenshots of the Incoming Mail section and also the Advanced account options section would be fine, too.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
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Pierre
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Location: Australia - North of the "Ditch".
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Joined: Thu Jul 24, 2008 4:57 pm

Re: 1 x Account suddenly stopped working 4 days ago

Sun Apr 10, 2016 7:28 pm

You may also have include a upper case alpha character. I just switched to broadband but with the same ISP. They insisted I had to include an Upper case alpha in my email password - I just changed the whole password to comply.
IF IT AIN'T BROKE - DON'T FIX IT

I am only a ßeta Tester and getting older as well.
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TrustFire
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Location: 127.0.0.1
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Joined: Fri Jul 30, 2010 11:04 pm

Re: 1 x Account suddenly stopped working 4 days ago

Mon Apr 11, 2016 2:31 am

Just happened to spot your signature which makes mention of the V7, not the V6 — in case your issue pertains to the V7, the appropriate forum to post the same, is here. ;)
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)

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