Selecting Blacklist crashes MW Pro 7

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
User avatar
lmroberts36
Student Sheep
Posts: 14
Joined: Sun Sep 27, 2009 12:20 am

Selecting Blacklist crashes MW Pro 7

Fri Mar 10, 2017 12:05 pm

Under Settings>Spam when clicking on the Blacklist option, the program crashes with event ID's 1000 and 1026. :( The event is repeatable so it is not just a one-time fluke.
OS: Windows 7 Pro. Any ideas?

Larry

Details of the near simultaneous events are:

Event ID 1026
Application: MailWasherPro.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Exception

Exception Info: System.InvalidOperationException
at MailWasherPro.Startup.Main(System.String[])

Event ID 1000
Faulting application name: MailWasherPro.exe, version: 2017.7.9.0, time stamp: 0x58895222
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23392, time stamp: 0x56eb2fb9
Exception code: 0xe0434352
Fault offset: 0x0000845d
Faulting process id: 0x10d4
Faulting application start time: 0x01d299271c802a3e
Faulting application path: C:\Program Files\Firetrust\MailWasher\MailWasherPro.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: b44f9f18-051a-11e7-8d1a-7071bce3a923
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Selecting Blacklist crashes MW Pro 7

Fri Mar 10, 2017 12:17 pm

Can you send me your database file. If you go into Help >> User Files >> open the cache folder >> in there is a MWP.db3 file, if you can email me that to forum@firetrust.com

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