No Startup Messages

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Nobru
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Posts: 13
Joined: Tue Mar 14, 2017 8:26 pm

No Startup Messages

Tue Mar 14, 2017 11:29 pm

Hello, I can not receive my messages with mailwasher pro on any of my accounts when I turn on my computer. When my computer is turned on, I get to receive a little. Here my configuration for Mailwasher Pro:

- Input: imap.free.fr / The box "Store cached emails" is checked ./ Server port number: 993 "This server requires a secure connection (SSL) is checked. The rest have not checked in the box .

- Outgoing: SMTP server address: smtp.free.fr
Server port number: (25) by default
Everything else there is nothing checked in the box, and no secure connection.
I tried several configurations, even in "pop3 with secure outgoing server, it's the same.

What is bizarre, I use the software "FOXMAIL" to read and sent my emails and it works correctly, I get
All my messages. This is the same configuration as MailWasher Pro.
I hope to be clear enough in my explanation, and sorry for my English this is an automatic translation from French / English.
Regards ,
Jacques Bruno BONNIN
PS : Version Mailwasher Pro 7.9.0 windows 10
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Sidewinder
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Re: No Startup Messages

Wed Mar 15, 2017 1:06 am

You probably need to remove MWP from checking mail on the the startup of your system. I do not start MWP with Windows and do not Check Mail on MWP startup automatically. The reason is that Windows likely does not have immediate connectivity to the internet etc. because of delay incurred in the startup sequence. Wait until Windows has settled, then manually start MWP and when it has settled then do your first Check Mail.
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Nobru
Student Sheep
Posts: 13
Joined: Tue Mar 14, 2017 8:26 pm

Re: No Startup Messages

Wed Mar 15, 2017 5:39 am

Hello ,
Thank you for your reply, but I do not launch MWP at the start of W 10, I do it, after Windows is connected and nothing happens.

Nobru. :D
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Sidewinder
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Re: No Startup Messages

Wed Mar 15, 2017 9:52 am

Nobru wrote:Hello ,
Thank you for your reply, but I do not launch MWP at the start of W 10, I do it, after Windows is connected and nothing happens.

Nobru. :D
Then it is probably your security software.
Or try removing the Pipelining options (2) from the Account, Incoming settings.
I am not a Firetrust employee. Just a MW User & Volunteer BETA Tester.
Remember "FREEDOM IS NEVER FREE" U.S.N.
DT W7 64 HP SP1 16GB Ram - LT W7 32 HP SP1 4GB Ram - iPad4 64 GB Ram WiFi/Cellular IOS 9.3 Beta 3
Nobru
Student Sheep
Posts: 13
Joined: Tue Mar 14, 2017 8:26 pm

Re: No Startup Messages

Thu Mar 16, 2017 7:10 am

Hello ,
Then I uninstalled my antivirus (Bitdefender) restart my pc, I put MailWasher Pro on, and nothing .. I despair. :cry :cry :cry
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TrustFire
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Re: No Startup Messages

Thu Mar 16, 2017 8:23 am

Try the following settings:—
Server_Settings__(POP3).png
Server_Settings__(POP3).png (60.29 KiB) Viewed 7708 times
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Nobru
Student Sheep
Posts: 13
Joined: Tue Mar 14, 2017 8:26 pm

Re: No Startup Messages

Thu Mar 16, 2017 8:08 pm

Hello ,
I was in "imap" I just tried in "pop3" and did not activate "pipelining" and it's still the same thing.I might be tried an older version if i can download it. your assistance . :thumbsup
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TrustFire
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Re: No Startup Messages

Thu Mar 16, 2017 8:16 pm

Nobru wrote:I might be tried an older version if i can download it. your assistance . :thumbsup
I don't think downgrading to an older version will help — here is the download link, though:—
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TrustFire
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Re: No Startup Messages

Thu Mar 16, 2017 8:25 pm

Nobru wrote:Hello ,
I was in "imap" I just tried in "pop3" and did not activate "pipelining" and it's still the same thing.
If those settings did not work, for you — you could try adding the following 3 MWP executables to the exclusion/exception list of your security system (especially to your firewall module):—
  • C:\Program Files (x86)\Firetrust\MailWasher\MailWasherPro.exe
  • C:\ProgramData\Firetrust\MailWasher\updater.exe (not relevant — but, strongly suggested)
  • C:\Users\YourProfileName\AppData\Roaming\Firetrust\MailWasher\updater.exe (not relevant — but, strongly suggested)
Please note, the above exclusions are relevant to the x64-bit architecture of Windows 10, 8.1, 8, 7 & Vista — the third executable mentioned above, applies to only those who have not changed the default directory location of their User Files.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
Nobru
Student Sheep
Posts: 13
Joined: Tue Mar 14, 2017 8:26 pm

Re: No Startup Messages

Fri Mar 17, 2017 8:53 am

Good evening,
Despite the addition of your links nothing has changed in MWP. No messages arrived, while with a software of messaging (FOXMAIL) it works, with the same configuration. I have uninstalled the antivirus, but still no Mails ... I do not know what to do ...
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rusticdog
Firetrust Monkey
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Re: No Startup Messages

Fri Mar 17, 2017 3:43 pm

Can you try sending me some logs. If you go Help >> Send Support Logs >> enter a brief note like 'no emails' in the Ticket Number field enter chris >> Send Logs.

Reply back here once you've sent them too.


Thanks
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TrustFire
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Re: No Startup Messages

Fri Mar 17, 2017 5:23 pm

Nobru wrote:I have uninstalled the antivirus, but still no Mails ... I do not know what to do ...
The AntiVirus is not the only module in ones security system that can block MWP while permitting your Foxmail — I mentioned firewall (it can be any other module, though.) ;)

You would need to find out the module that is preventing your MWP from auditing mails.
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rusticdog
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Re: No Startup Messages

Fri Mar 17, 2017 8:17 pm

I just got your logs, all your accounts are working fine but there are no messages to download. I wonder if FoxMail is downloading the emails automatically then removing them off the server ?

If you send yourself an email to one of your accounts, then Check Mail in MailWasher, you should see it there as there are no errors in MailWasher.


Thanks
Nobru
Student Sheep
Posts: 13
Joined: Tue Mar 14, 2017 8:26 pm

Re: No Startup Messages

Fri Mar 17, 2017 8:19 pm

rusticdog wrote:Can you try sending me some logs. If you go Help >> Send Support Logs >> enter a brief note like 'no emails' in the Ticket Number field enter chris >> Send Logs.

Reply back here once you've sent them too.


Thanks


Hello,
I just sent the media logs to "Chris".
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rusticdog
Firetrust Monkey
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Joined: Mon Jun 13, 2005 6:27 pm

Re: No Startup Messages

Fri Mar 17, 2017 8:25 pm

Yup, see my post above. The accounts are working OK, just no messages to download.

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