Not restoring emails

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
Heartland500
Rattled Rabbit
Posts: 4
Joined: Wed Feb 23, 2011 5:25 pm

Not restoring emails

Wed Mar 22, 2017 4:34 pm

I have MW Pro v. 7.9.0. My email program is Thunderbird v.45.8.0. I have a new computer running Win10.

I am unable to restore my email. It was working and then stopped. I have not used this feature for a while and I cannot recall if this problem only occurred with my new computer.

Thank you.
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Not restoring emails

Wed Mar 22, 2017 4:38 pm

Assuming this is with your Cox account, check first your SMTP settings.

Settings >> Accounts >> select the Outgoing tab.

Server address should be smtp.cox.net

Click Advanced
Server Port Number is 465
SMTP Server Requires Authentication : Checked
Use Same Settings As Incoming Mail Server : Selected
Secure Connection : SSL

Return to “MailWasher Pro 7”