Gmail error

[BobHenderson]

I am getting "Gmail requires your authorization to add your email account "<removed>" to Mailwasher. the a pop up with "token does not mathe the email address. Select the correct account. "

I am using Gmail for Business - the account above is managed by my domain.

Bob

[rusticdog]

Are you just in the process of setting up the account, or has this been working before ?

Under Help >> User Files >> cache >> try deleting the _token file for this account, then recheck in MailWasher and logon to the account again via the popup.

[BobHenderson]

Setting it up. I have had the account "bhphoto" which has worked fine. It is now managed by GMail Business under bob @ hendersonphoto. after the above window pops up I then get a Google window asking me to allow Mailwasher to authorize bhphoto47 with the login set for bob @ hendersonphoto

[BobHenderson]

Here is the screen that leads to the error:

[rusticdog]

If you sign out then sign in using the bhphoto47 account, and allow that. That should get the tokens matching.

[BobHenderson]

when I try to do that, it shuts down while I am in process of typing password for bhphot947 account

[BobHenderson]

Just signed in using bhphoto47 - it gave same error and google screen showing login as bob @ hendersonphoto appears

[rusticdog]

Right, this version has a longer timeout in place http://cdn.firetrust.com/downloads/mail ... 052017.exe

It will install fine over the existing.

[AdmiralSirJohn]

Um, no it doesn't. I'm having the same problem, and when I try to install over the existing, it pops up a box saying that a newer version is already installed and then exits.

[rusticdog]

Um, no it doesn't. I'm having the same problem, and when I try to install over the existing, it pops up a box saying that a newer version is already installed and then exits.

I imagine you have 7.11 installed, which includes the fix mentioned above.

I take it you tried deleting the token file ?
Under Help >> User Files >> cache >> try deleting the _token file for this account, then recheck in MailWasher and logon to the account again via the popup.

Also was this account working OK and is suddenly giving you errors ? My GMail account suddenly borked itself as well, which is an odd coincidence.

[AdmiralSirJohn]

Yes, the account was working until this evening.

The popup identifies itself as an outdated version of IE, which I do NOT use, and I see no way of sending it over to Chrome.

But it seems to be working again after a close (shutdown)/reopen (restart).

[rusticdog]

Yes, the account was working until this evening.

The popup identifies itself as an outdated version of IE, which I do NOT use, and I see no way of sending it over to Chrome.

When MailWasher renders HTML (like in the popup) it's using a .NET webbrowser component, which is an IE based framework. Just check your Windows Updates are all up to date.

But it does appear like the GMail OAUTH system had a hiccup. I can see some very recent posts in the Google Forum where iPhone users are not able to check their accounts, which also uses OAUTH. Mine is working again now, try deleting the token file mentioned above >> restart MailWasher >> hopefully it lets you in.

If you still receive the error about the browser, what version Windows are you using ?

[rusticdog]

Failing that, might want to set access for 'Less Secure Apps' to ON >> https://myaccount.google.com/lesssecureapps
Then in MailWasher under Settings >> Accounts >> Incoming >> Advanced >> uncheck the option to use OAUTH.

[rusticdog]

I don't know how accurate this is, but it's presently showing some issues http://downdetector.com/status/gmail/map/

This might be something you need to wait out.