Login SocketException - GetLine failed() failed with code 0:

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DirectoryDude
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Login SocketException - GetLine failed() failed with code 0:

Sun Jun 11, 2017 4:17 pm

I have latest version as of today 7.11
Windows 10 Latest Updates.

Just yahoo.com Paid when checking email sometimes not all. It errors out and the error tab shows.
Setup as POP and using SSL

I checked the logs and see this at the time it failed

Code: Select all

06-10-2017 23:45:22.458	Info	BEGIN FETCH MAIL SESSION ON ACCOUNT XXXXXX_yahoo_com   Acct-11265XXXXXX
06-10-2017 23:45:22.458	Info	****************************************************************************************************************************
06-10-2017 23:45:22.458	Info	MWPfetch::ObjectThreadMethod acc=Acct-1126XXXXXXX AccountType=0 user=n2rga host=pop.mail.yahoo.com port=995 logintype=1 sslmode=1
06-10-2017 23:45:22.458	Info	MWPapplication::FetchAccount acc=Acct-1126XXXXXXX AccountType=0 user=n2rga host=pop.mail.yahoo.com port=995 logintype=1 sslmode=1
06-10-2017 23:45:22.459	Info	POPservice::POPservice host=pop.mail.yahoo.com port=995
06-10-2017 23:45:22.459	Info	LOGIN acc=Acct-1126XXXXXXX  user=XXXXXX host=pop.mail.yahoo.com port=995 logintype=1 sslmode=1
06-10-2017 23:45:22.925	Info	S: +OK Hello from jpop-0.1
06-10-2017 23:45:22.925	Info	MWP_POP3::Connect result=Hello from jpop-0.1
06-10-2017 23:45:22.925	Info	C: USER XXXXXX
06-10-2017 23:45:22.942	Info	S: +OK Password required.
06-10-2017 23:45:22.942	Info	C: PASS *******
06-10-2017 23:45:23.544	Info	S: +OK Maildrop ready, (JPOP server ready).
06-10-2017 23:45:23.544	Info	C: STAT
06-10-2017 23:45:33.557	Error	POPservice::Login SocketException - GetLine failed() failed with code 0: The operation completed successfully.
Search Google saw a two messages from 2010 and 2011 but not resolution and they were using imap
Checked Firewall and everything is good.

Mitch
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Re: Login SocketException - GetLine failed() failed with code 0:

Sun Jun 11, 2017 4:48 pm

Can you try disabling pipelining (the illustrated example is a Gmail account — please ignore that.)
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DirectoryDude
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Re: Login SocketException - GetLine failed() failed with code 0:

Sun Jun 11, 2017 5:10 pm

I will try that
thanks
be back and let you know the results in a few hours
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DirectoryDude
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Re: Login SocketException - GetLine failed() failed with code 0:

Mon Jun 12, 2017 5:21 am

Nope Didn't work
Same error
Thanks Anyway
this started with 7.11 before never had a problem
I have gmail and 20 other regular pop accounts on my websites buy yahoo is the one giving me a problem
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rusticdog
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Re: Login SocketException - GetLine failed() failed with code 0:

Mon Jun 12, 2017 12:50 pm

Wouldn't mind seeing some logs if possible. Can you enable Protocol Logging under the Help menu, then make the problem happen again.

Then go Help >> Send Support Logs > enter a brief note like 'yahoo account not working' >> in the Ticket Number field enter chris >> Send Logs.


If you have any kind of email scanner active in your AntiVirus, I would also try disabling that component too.


Thanks
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Re: Login SocketException - GetLine failed() failed with code 0:

Mon Jun 12, 2017 5:30 pm

DirectoryDude wrote:I have gmail and 20 other regular pop accounts on my websites buy yahoo is the one giving me a problem
Yahoo! is undergoing internal changes even as I type this.
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DirectoryDude
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Re: Login SocketException - GetLine failed() failed with code 0:

Tue Jun 13, 2017 1:55 am

@rusticdog
Logs Sent Thanks
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rusticdog
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Re: Login SocketException - GetLine failed() failed with code 0:

Tue Jun 13, 2017 12:28 pm

I didn't receive any logs unfortunately. Can you go into Help >> User Files >> look for the file called autosupport.eml and send me that to forum@firetrust.com

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DirectoryDude
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Re: Login SocketException - GetLine failed() failed with code 0:

Tue Jun 13, 2017 12:38 pm

Sent thanks
Mitch
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rusticdog
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Re: Login SocketException - GetLine failed() failed with code 0:

Tue Jun 13, 2017 1:26 pm

Great, thanks.

The logs show MailWasher intermittently timing out after sending various commands.

For example, the STAT command has a 10 second timeout window for the server to reply.

Code: Select all

06-12-2017 09:41:30.847	Info	S: +OK Maildrop ready, (JPOP server ready).
06-12-2017 09:41:30.847	Info	C: STAT
06-12-2017 09:41:40.853	Error	POPservice::Login SocketException - GetLine failed() failed with code 0: The operation completed successfully.
That said, I can see quite a few times, everything goes as expected.

There was also 4 mentions of a temporary error.

Code: Select all

06-12-2017 07:12:36.760	Info	S: +OK Password required.
06-12-2017 07:12:36.760	Info	C: PASS *******
06-12-2017 07:13:36.862	Info	S: -ERR [SYS/TEMP] Server error - Please try again later.
06-12-2017 07:13:36.862	Error	POPservice::Login POP3SocketException - PASS Failed... -ERR [SYS/TEMP] Server error - Please try again later.
Someone also posted a few hours ago about a very similar issue with ThunderBird https://forums.yahoo.net/t5/Receiving/T ... d-p/269708 which makes me think Yahoo is having some hiccups.

I'd suggest first to switch the account to IMAP in MailWasher. If there is something funky going on with their POP service, it may well be IMAP will work just fine. Under Settings >> Accounts >> Incoming >> change the server type to IMAP, you may need to enter your full Yahoo email address as the username too.
DirectoryDude
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Re: Login SocketException - GetLine failed() failed with code 0:

Tue Jun 13, 2017 1:31 pm

OK Great thanks so much for looking into this for me I will change to Imap
Mitch
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Re: Login SocketException - GetLine failed() failed with code 0:

Tue Jun 13, 2017 2:15 pm

As far as Yahoo! is concerned, both POP3 and IMAP are affected — WRT to this particular version of MailWasher, IMAP is more affected than POP3.

Sorry to be the harbinger of bad news. :devil
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