Mail washing opens multiple instances of Outlook

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Elektra
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Mail washing opens multiple instances of Outlook

Fri Jun 16, 2017 6:05 am

I have just purchased a new laptop which has Win 10 Pro installed. Years ago I purchased Office 2007 which does all I need so I reinstalled that. Then I installed MW v7.11. It works as it should except that each time I wash my mail it opens a separate instance of Outlook 2007. Is there a way to prevent that please?
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Fri Jun 16, 2017 12:56 pm

If you go into Settings >> General >> Washing Mail >> you need to select to Use Other Application and manually navigate to the location of the Outlook EXE.

It will be something like C:\Program Files (x86)\Microsoft Office\Office12

With Outlook.exe highlighted click the Open button >> then back in MailWasher click in the field and arrow key across to the very end and add a space and /recycle >> Save.

The full path in MailWasher should look something like
"C:\Program Files (x86)\Microsoft Office\Office12\Outlook.exe" /recycle


Cheers
Elektra
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Re: Mail washing opens multiple instances of Outlook

Fri Jun 16, 2017 8:23 pm

Perfect. Thanks very much! :)
Elektra
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Re: Mail washing opens multiple instances of Outlook

Wed Sep 20, 2017 2:16 am

On my new laptop MW is again opening a new instance of Outlook every time I wash mail.
I have it set to "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE" /recycle
Do I need to uncheck the 'Launch after Wash Mail' box?
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Wed Sep 27, 2017 3:06 pm

Elektra wrote:On my new laptop MW is again opening a new instance of Outlook every time I wash mail.
I have it set to "C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE" /recycle
Do I need to uncheck the 'Launch after Wash Mail' box?

So even with the Recycle flag set, it's still opening multiple instances ?
Elektra
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Re: Mail washing opens multiple instances of Outlook

Wed Sep 27, 2017 9:42 pm

No, Windows was misbehaving. The issue solved itself after restarting the machine.
Sorry about that. :(
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Wed Sep 27, 2017 9:54 pm

Elektra wrote:No, Windows was misbehaving. The issue solved itself after restarting the machine.
Sorry about that. :(

No worries at all, good to know if I hear about such things in future.
languageservicesco
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Re: Mail washing opens multiple instances of Outlook

Fri Dec 11, 2020 4:56 am

I know this is old, but I am having the same issue. The difference with me is that restarting the PC hasn't solved the problem. Any suggestions?
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Fri Dec 11, 2020 12:31 pm

languageservicesco wrote:
Fri Dec 11, 2020 4:56 am
I know this is old, but I am having the same issue. The difference with me is that restarting the PC hasn't solved the problem. Any suggestions?
Under Settings >> General >> Washing Mail >> what's the full command you have presently entered in the Email Program field ?
languageservicesco
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Re: Mail washing opens multiple instances of Outlook

Fri Dec 11, 2020 11:16 pm

Here you are:
"C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE" /recycle

I tried it with and without a space after the quotation mark, but it didn't like it with no space.
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Fri Dec 11, 2020 11:31 pm

No that looks right, and I assume it's opening Outlook just fine, but you are getting the duplicate instances of the program, having two or more open at once.

Do you use Profiles in Outlook ? If not, try running a Repair on the Outlook install https://support.microsoft.com/en-us/off ... b40c5bb88b
languageservicesco
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Re: Mail washing opens multiple instances of Outlook

Sun Dec 13, 2020 2:40 am

Strange, I wrote a response to the last answer and it seems to have disappeared!

I thought there needed to be a profile for any Outlook installation. Under "Manage profiles" I see one profile. I have run a repair, but it doesn't appear to have made any difference.
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Tue Dec 15, 2020 1:30 am

OK, and MailWasher can open Outlook just fine, however it is opening a second instance of the program ?
languageservicesco
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Re: Mail washing opens multiple instances of Outlook

Wed Dec 16, 2020 11:10 am

Exactly. And if I leave them open, a third and a fourth etc.
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rusticdog
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Re: Mail washing opens multiple instances of Outlook

Wed Dec 16, 2020 11:16 pm

It looks like you aren't alone, find a few posts with no obvious solution about this.
Can you let me know what full version number is installed https://support.microsoft.com/en-us/off ... 8d82b2257c

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