Junk mail not importing to Msailwasher

Forum for MailWasher Pro 7 and/or older 2011/2012 versions.
keith
It begins with a single step
Posts: 1
Joined: Thu Jun 29, 2017 5:46 pm

Junk mail not importing to Msailwasher

Thu Jun 29, 2017 5:54 pm

I have 2 email accounts being checked by mailwasher, both used to work ok. Now only one imports both the safe and the junk mail to be deleted, the other one imports safe mails ok, but ignores the junk and lets it come to the junk folder in my email account.
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Junk mail not importing to Msailwasher

Fri Jun 30, 2017 3:05 pm

Assuming the account is setup as IMAP in MailWasher you need to tell it to check the Junk Mail folder >> under Settings >> Accounts >> select the IMAP tab for the account >> in the list of folders check the folder used for junk emails >> Save.

Thanks

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