Mailwasher not clearing previous days mail

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sandyg23
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Mailwasher not clearing previous days mail

Fri Jun 30, 2017 11:11 am

Every day when I download my email the previous few days old ,read and deleted emails are still appearing in the list even though I mark them all for delete after reading them and sending the "good mail" to my email program, It is frustrating as I don't want to sort through them time and time again being unsure what has already been read.
Never used to do this before I downloaded the new version.
Thanks in advance for any help.
Sandy
bwneal
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Joined: Fri Jun 30, 2017 11:53 am

Re: Mailwasher not clearing previous days mail

Fri Jun 30, 2017 11:59 am

I'm having the same problem and have been for weeks. It is indeed frustrating. This was never a problem before. Have I changed a setting somewhere? How do I fix this?
sandyg23
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Re: Mailwasher not clearing previous days mail

Fri Jun 30, 2017 12:59 pm

bwneal, I have been through all the setting time and time again but can't find anywhere that would fix the problem, I have read that one possible cause is that the mail program is set to leave messages on server, but as I can't seem to find my password details I'm unable to check. If you try this and it works do let me know and I will have to get in touch with my mail server.
Thanks Sandy
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rusticdog
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Re: Mailwasher not clearing previous days mail

Fri Jun 30, 2017 3:18 pm

So if I have this straight, you have emails marked for delete in MailWasher, you hit Wash Mail and that goes through the process and deletes those messages, then you bring in the good emails into your email program...
But if you do a Check Mail in MailWasher again, the emails you deleted show up again ?
bwneal
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Re: Mailwasher not clearing previous days mail

Fri Jun 30, 2017 6:03 pm

Yes! As far as 2-3 days. They don't seem to download to my email client (Thunderbird), but are repeated in MWP and have to be marked for washing multiple times. I am using POP3 on 3 sub-accounts.
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rusticdog
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Re: Mailwasher not clearing previous days mail

Fri Jun 30, 2017 6:27 pm

bwneal wrote:Yes! As far as 2-3 days. They don't seem to download to my email client (Thunderbird), but are repeated in MWP and have to be marked for washing multiple times. I am using POP3 on 3 sub-accounts.
Can you try removing one of the accounts >> restart MailWasher >> add the account back in, does the issue still remain.
sandyg23
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Re: Mailwasher not clearing previous days mail

Sat Jul 01, 2017 11:56 am

Yes same for me, they don't show up in email also using Thunderbird, but deleted emails in mailwasher keep showing back up the next time I check for mail, and yes 2 or 3 days worth of repeated emails.
sandyg23
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Re: Mailwasher not clearing previous days mail

Sat Jul 01, 2017 11:57 am

Just reading the above message, I don't think it will have much to do with the number of accounts as I only have one account.
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TrustFire
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Re: Mailwasher not clearing previous days mail

Sat Jul 01, 2017 5:38 pm

sandyg23 wrote:bwneal, I have been through all the setting time and time again but can't find anywhere that would fix the problem, I have read that one possible cause is that the mail program is set to leave messages on server, but as I can't seem to find my password details I'm unable to check.
You don't need your password details for that — you can just use the setting on this graphic illustration to disable the Leave messages on the server option on Thunderbird.

You may also want to delete your cache. This should hopefully resolve the first part of your issue.
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TrustFire
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Re: Mailwasher not clearing previous days mail

Sat Jul 01, 2017 5:50 pm

sandyg23 wrote:<snip> I mark them all for delete after reading them and sending the "good mail" to my email program <snip>
MailWasher does not send the good mails to your e-mail client — Thunderbird (or, for that matter, any e-mail client) pulls the mails directly from your e-mail service on the web server.

For any further assistance on this part of the issue you might want to post a screenshot of your POP3 settings on Thunderbird — (in the absence of details on your e-mail service) can't offer any suggestions since I am not a Thunderbird User.
MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
sandyg23
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Re: Mailwasher not clearing previous days mail

Sat Jul 01, 2017 11:33 pm

I've done both of the things suggested but it is still happening, not sure why the POP 3 settings would signify anything as nothing has changed there. How do I post a screen shot here.?
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TrustFire
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Re: Mailwasher not clearing previous days mail

Sat Jul 01, 2017 11:35 pm

MailWasher Pro (βeta) | Windows 11 Enterprise LTSC (22H2) | The Bat! Professional (βeta) | Windows 10 Firewall Control (βeta) | ESET Endpoint Antivirus (βeta) | nVIDIA GeForce (GTX 1060) | WebView2 Runtime (118.0.2088.61) | .NET Framework (4.8.1)
sandyg23
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Posts: 7
Joined: Fri Jun 30, 2017 11:01 am

Re: Mailwasher not clearing previous days mail

Sun Jul 02, 2017 11:36 am

Here id the Screenshot of the POP Server
sandyg23
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Re: Mailwasher not clearing previous days mail

Sun Jul 02, 2017 11:51 am

Keep getting HTTP Error message when trying to attach file

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