Search found 1594 matches

by nick.bolton
Fri Dec 07, 2018 5:50 am
Forum: HideAway
Topic: Buying Hideaway
Replies: 3
Views: 31

Re: Buying Hideaway

Hideaway does ignore all local networks when you redirect your PC to another country. Do you know what model printer you're using and what IP address it's using?
by nick.bolton
Thu Dec 06, 2018 3:41 am
Forum: HideAway
Topic: BBC IPlayer
Replies: 14
Views: 143

Re: BBC IPlayer

Aww you're right, something went wrong then! Ok we'll fix it up...
by nick.bolton
Wed Dec 05, 2018 2:06 pm
Forum: HideAway
Topic: Latest version of HideAway 3
Replies: 6
Views: 2913

Re: Latest version of HideAway 3

New version 3.13 - UK servers get IPv6 and iPlayer can play subtitles.
3.14 - We got rid of the firewall prompt after install and using Hideaway for the first time.
by nick.bolton
Wed Dec 05, 2018 10:09 am
Forum: HideAway
Topic: scufgaming.com
Replies: 2
Views: 23

Re: scufgaming.com

Thanks Phil It might be because the UK and Oregon site don't support IPv6 yet, although we're going to push an update shortly which makes the UK servers IPv6 capable. I'm testing it now and it sends me to the https://scufgaming.com/uk/ website. Actually it appears to be based on cookies. So they're ...
by nick.bolton
Mon Dec 03, 2018 7:01 am
Forum: HideAway
Topic: BBC IPlayer
Replies: 14
Views: 143

Re: BBC IPlayer

We do auto-updates, and you'll see an alert across the top of the user interface, then after restarting the app, you'll have the new version
by nick.bolton
Sun Dec 02, 2018 12:28 pm
Forum: HideAway
Topic: BBC IPlayer
Replies: 14
Views: 143

Re: BBC IPlayer

What about the Windows firewall?
by nick.bolton
Sun Dec 02, 2018 8:06 am
Forum: HideAway
Topic: BBC IPlayer
Replies: 14
Views: 143

Re: BBC IPlayer

Great, thanks for letting us know.
by nick.bolton
Sat Dec 01, 2018 3:49 am
Forum: HideAway
Topic: BBC IPlayer
Replies: 14
Views: 143

Re: BBC IPlayer

Hi There's no login for this version, so lets try a few things 1. After you ran HideAway for the first time did you get a popup screen asking to allow HideAway through the Windows firewall? If so, you need to select both options for public and private/local. If not, then just run the installer again...
by nick.bolton
Thu Nov 29, 2018 12:49 pm
Forum: HideAway
Topic: BBC IPlayer
Replies: 14
Views: 143

Re: BBC IPlayer

Ok thanks. We'll need to examine the streams from iPlayer a bit more and try all scenarios. I guess iPlayer uses a different URL for subtitles (which we're not redirecting in our filters).
by nick.bolton
Thu Nov 29, 2018 5:28 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: Empty Trash bin
Replies: 1
Views: 44

Re: Empty Trash bin

The trash only holds the most recent 100 deletions, and the old ones will drop off when new ones are added. There's no way to actually delete them.
by nick.bolton
Thu Nov 29, 2018 4:37 am
Forum: HideAway
Topic: London server not working?
Replies: 71
Views: 5009

Re: London server not working?

Hi Brent, that will be it. Our UK servers are the only ones not IPv6 capable, we'll need to migrate to IPv6 servers. I'll get that rolling now - shouldn't take too long and I'll notify you when it's done so you can try again.

Thanks for that info.
by nick.bolton
Mon Nov 19, 2018 6:02 am
Forum: HideAway
Topic: Kaspersky Internet security and HA 18 november 2018
Replies: 1
Views: 99

Re: Kaspersky Internet security and HA 18 november 2018

Thanks for the report! We seem to have a history of problems with Kaspersky preventing Hideaway from working. We recently uploaded HideAway to Kaspersky's whitelisting service so hopefully that did something.
by nick.bolton
Wed Nov 07, 2018 7:22 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: Manual- mailwasher mobile
Replies: 1
Views: 224

Re: Manual- mailwasher mobile

It's a problem on mobile phones because we don't have any control over the email clients on them, they're completely independent and will always download the email independently of MailWasher. We're re-doing the mobile version and it's integrated inside of it's own email client.
by nick.bolton
Mon Nov 05, 2018 8:30 am
Forum: HideAway
Topic: Hideaway beta.
Replies: 16
Views: 3205

Re: Hideaway beta.

Sorry, had to take a few weeks break on it, but back on working on it now so we should have something not beta before the end of the year.
by nick.bolton
Fri Nov 02, 2018 7:40 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 57
Views: 10426

Re: "Unable to contact server"

Yes will do!

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