Search found 1565 matches

by nick.bolton
Sun Oct 07, 2018 9:08 am
Forum: HideAway
Topic: Tray Icon
Replies: 1
Views: 81

Re: Tray Icon

Yes, that's on our list to do.
by nick.bolton
Thu Sep 27, 2018 6:22 pm
Forum: HideAway
Topic: London server not working?
Replies: 67
Views: 3400

Re: London server not working?

Ok great. Good we were able to resolve this. Thanks for letting me know.
by nick.bolton
Thu Sep 27, 2018 12:31 am
Forum: HideAway
Topic: London server not working?
Replies: 67
Views: 3400

Re: London server not working?

I'm not sure what's happening, but in the next version we'll have logging so that should tell us. One thing you could try, as it might be that the driver did not install correctly - go to redirect your whole computer to Sydney, Australia, and then go to your web browser, reload and go to go to https...
by nick.bolton
Wed Sep 26, 2018 1:32 am
Forum: HideAway
Topic: London server not working?
Replies: 67
Views: 3400

Re: London server not working?

Hi Frank

What about if you just redirect your entire computer to the UK server. Does it work then?
by nick.bolton
Fri Sep 21, 2018 7:03 pm
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: Take over settings from desktopversion...
Replies: 3
Views: 82

Re: Take over settings from desktopversion...

It only brings in the most recent 100 friends list and blacklist items, and the email account details
by nick.bolton
Sun Sep 16, 2018 9:11 am
Forum: HideAway
Topic: London server not working?
Replies: 67
Views: 3400

Re: London server not working?

Yes, using a Virtual Machine is a good idea to get around the limitation. I can see why Channel 4 is still using Flash despite it's security issues, since they get to control geo blocking a bit more. I'll have a chat to the programmers and see if it's possible to intercept the flash packets and alte...
by nick.bolton
Sat Sep 15, 2018 8:57 pm
Forum: HideAway
Topic: London server not working?
Replies: 67
Views: 3400

Re: London server not working?

Ok, got this working. Since Channel 4 uses the flash player I think they're getting more info about the settings on your computer than you realize. This is what I had to do. Go to Control Panel>>Region, and change my location to the UK. Go to Settings>>Time and Date, and change the Time Zone to UTC ...
by nick.bolton
Fri Sep 14, 2018 7:59 pm
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 50
Views: 8651

Re: "Unable to contact server"

That's odd. No idea. The whole app is just a website which we wrapped up to make it look like an app. You can also get to it via http://mailwasher.firetrust.com/ on your browser, so if that works, then it should work in the app. Plus if you saw it working on IOS, then it should work the same in Andr...
by nick.bolton
Wed Sep 12, 2018 7:53 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 50
Views: 8651

Re: "Unable to contact server"

Do you know what Android version you're running?
by nick.bolton
Wed Sep 12, 2018 7:05 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 50
Views: 8651

Re: "Unable to contact server"

Alright, so it's the email account which is the issue. What email provider is it?
by nick.bolton
Wed Sep 12, 2018 6:27 am
Forum: HideAway
Topic: London server not working?
Replies: 67
Views: 3400

Re: London server not working?

At a guess perhaps you have 'Location' enabled in your web browser and it's giving your real location away or some other plugin, where as if you redirect all your computer nothing is able to get around whatever is giving your location away. Here's some tips for turning off location in your browser h...
by nick.bolton
Wed Sep 12, 2018 6:20 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 50
Views: 8651

Re: "Unable to contact server"

Hard to know unless we can replicate the problem here. At the moment we have no idea why some people can't access it.
Clarification, is this an email account or the whole application that's the issue? I'm assuming it's the application. Can you provide a screenshot?
by nick.bolton
Tue Sep 11, 2018 5:30 pm
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 50
Views: 8651

Re: "Unable to contact server"

Ok, perhaps they've enforced their password policy. You might need to generate an app specific password for Mailwasher Mobile with iCloud.

https://support.apple.com/en-us/HT204397
by nick.bolton
Tue Sep 11, 2018 8:52 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: "Unable to contact server"
Replies: 50
Views: 8651

Re: "Unable to contact server"

Ok, a VPN won't make any difference.

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