Search found 9 matches

by Newsy
Sun Jun 23, 2013 6:57 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: I cant uninstall MailWasher Pro
Replies: 2
Views: 6283

I cant uninstall MailWasher Pro

I'm trying to uninstall the program because I'm getting the message: "List index out of bounds" but no matter which route I use to uninstall I'm getting "C:/ProgramFiles(x86)/Firetrust/MailwasherPro/unins000.dat. does not exist. Cannot uninstall."

What do I do now? :rant

Joan Lalonde
by Newsy
Sat Mar 14, 2009 3:42 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Re: Attempt to Restore Deleted Mail

I did all that. No difference.
I give up. I'll just have to be super-careful about what gets deleted. Thanks for your help. It's still a great program. :)
by Newsy
Thu Mar 12, 2009 7:26 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Re: Attempt to Restore Deleted Mail

I downloaded and intstalled that file. Then I discovered that the problem was that with the Font setting at large only half that page was visible, thus no button to push. I made the changes you suggested but still wasn't able to Restore. Now an update on my many problems :rant : To-day Mail Washer s...
by Newsy
Sat Mar 07, 2009 8:12 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Re: Attempt to Restore Deleted Mail

I got into Recycle Bin options BUT....the last item on that page is Outgoing Mail settings. There's no where to enter anything, although the bottom Help box says enter e-mail address. (Am I being really dense here?) :?
by Newsy
Fri Mar 06, 2009 6:16 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Re: Attempt to Restore Deleted Mail

Here it is:

<< snipped - rusticdog >>
by Newsy
Fri Mar 06, 2009 5:59 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Re: Attempt to Restore Deleted Mail

I searched for both. MailWasherPro just brought up the program again
by Newsy
Fri Mar 06, 2009 5:24 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Re: Attempt to Restore Deleted Mail

I did eveything listed in "sending a debug file" to the point of "...back in the folder you opened earlier" (?)
Then did a search for the ...debug.txt file, couldn't find it.
HELP! :oops:
by Newsy
Fri Mar 06, 2009 3:19 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Attempt to Restore Deleted Mail
Replies: 15
Views: 9160

Attempt to Restore Deleted Mail

The first time I tried to restore a message a Session encountered errors window popped up saying it cannot or will not send messages from (my address). It showed the server as Global .... The second and third times I tried the message said No such host.... Still showing the server as Global. I check...
by Newsy
Wed Feb 25, 2009 9:40 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: "connection timed out"
Replies: 1
Views: 2327

"connection timed out"

I've been using MWPro for years and I love it, however, I'm now trying to set up my new computer with Vista :rant . Every time I try to check the mail I get the a/m message. I am not using a firewall. Can you tell me what is wrong here?

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