Search found 21 matches

by Slim2
Sun Apr 29, 2018 2:09 pm
Forum: Troubleshooting and Help
Topic: Mailwasher downloads emails but email client doesn't
Replies: 6
Views: 1916

Re: Mailwasher downloads emails but email client doesn't

Dear Rustic Dog, I have not heard from my friend here who is assisting me in resolving this problem. He must be tangled up with his business. I wanted to let you know that I will be out of town myself for about 5 days starting tomorrow. I will be back in touch with you as soon as I get back. My hope...
by Slim2
Sat Apr 28, 2018 2:15 pm
Forum: Troubleshooting and Help
Topic: Mailwasher downloads emails but email client doesn't
Replies: 6
Views: 1916

Re: Mailwasher downloads emails but email client doesn't

Dear Rustic Dog, The incoming port in WLM is set to 995. This appears to be the glitch in the system. Is it possible to set the Benign Options/Accounts from its present setting of 110 to 995 to agree with WLM? I tried but could not get Benign to accept the change to incoming setting of 995. Is it po...
by Slim2
Sat Apr 28, 2018 6:01 am
Forum: Troubleshooting and Help
Topic: Mailwasher downloads emails but email client doesn't
Replies: 6
Views: 1916

Re: Mailwasher downloads emails but email client doesn't

Dear Rustic Dog, Thanks for your reply. I do not know of anything specific that could have affected the Benign program. A problem arose in Windows Live Mail that was evidenced when I could not down load e-mail from the server. I sought help from a friend here who is a professional business software ...
by Slim2
Fri Apr 27, 2018 10:22 am
Forum: Troubleshooting and Help
Topic: Mailwasher downloads emails but email client doesn't
Replies: 6
Views: 1916

Mailwasher downloads emails but email client doesn't

Judging from the date of the previous posts this issue of not being able to download e-mail if the .b9 suffix is in use in the mail server address is not new. I am using Windows Live Mail and until a few weeks ago Benign was working just great. Then It stopped working and I could not download e-mail...
by Slim2
Thu Feb 08, 2018 8:16 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Having trouble changing password for an account
Replies: 7
Views: 3070

Re: Having trouble changing password for an account

At the present time my Mailwasher appears to be working satisfactorily. I will continue to monitor this forum and hope the new Firetrust Overlords will permit me to do so.
by Slim2
Sat Dec 24, 2016 7:38 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Removing my e-mail address from the Blacklist
Replies: 7
Views: 3360

Re: Removing my e-mail address from the Blacklist

Dear rusticdog,
I may have figured it out. A bit of time may tell. At least as of now I see my e-mail address on the friends list and no e-mail address on the black list.
Keep your fingers crossed.
Slim2
by Slim2
Sat Dec 24, 2016 5:28 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Removing my e-mail address from the Blacklist
Replies: 7
Views: 3360

Re: Removing my e-mail address from the Blacklist

Dear rusticdog,
I think I have cleaned up everything that you recommended. But, I still cannot get my own e-mail address added to the friends list. Do you have a recommendation for me to do so??
Best regards,
Slim2
by Slim2
Fri Dec 23, 2016 1:25 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Removing my e-mail address from the Blacklist
Replies: 7
Views: 3360

Re: Removing my e-mail address from the Blacklist

Dear rusticdog, I have sent you the txt file of my Blacklist that has the Whitelist at the end as you requested. It was doing this that I found the Whitelist (Friends). I will now try to add my e-mail address to the txt file to se if it will be reflected in the Mailwasher settings. Best regards, Slim2
by Slim2
Thu Dec 22, 2016 8:53 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Removing my e-mail address from the Blacklist
Replies: 7
Views: 3360

Re: Removing my e-mail address from the Blacklist

Dear Chris, Your reply worked just fine for getting my e-mail address off the Blacklist. It appears that it will stay off now. But, I must report that I could not find a Friends list anywhere with the items where I found the Blacklist. Is there another location where the Friends list might be found?...
by Slim2
Wed Dec 21, 2016 5:51 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Removing my e-mail address from the Blacklist
Replies: 7
Views: 3360

Removing my e-mail address from the Blacklist

Mailwasher Pro 6.5.4 My e-mail address is listed in the Blacklist and I cannot delete it. After I select it and then hit Delete it disappears but as soon as I move on it reappears in the Blacklist. And I tried adding my e-mail address to the Friends list and as soon as I leave the site it disappears...
by Slim2
Sat Oct 22, 2016 6:45 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Having trouble changing password for an account
Replies: 7
Views: 3070

Re: Having trouble changing password for an account

Dear rusticdog, Have you had a chance to review my last reply to you? Is there any other info that I can furnish that may help define the problem further and the attempts that have been made so far to solve the problem ? Sincerely, Slim2 Dear rusticdog, Is there another way I can contact you to try ...
by Slim2
Fri Oct 21, 2016 9:38 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Having trouble changing password for an account
Replies: 7
Views: 3070

Re: Having trouble changing password for an account

Thank you Trustfire for your response.
I am not at all familiar with editing the Registry. It would be my luck to foul everything up royally if I tried.
Best regards,
Slim2
by Slim2
Fri Oct 21, 2016 7:04 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Having trouble changing password for an account
Replies: 7
Views: 3070

Re: Having trouble changing password for an account

Dear rusticdog, Thank you for your reply. I tried your suggestions without success. I went to >>Settings>>Email Accounts>> and altered/changed the password at >>Incoming>>. I then had to go to >>Advanced>> to get where I could click >>OK>>.. This did not change the password. I then repeated this but...
by Slim2
Thu Oct 20, 2016 4:26 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Having trouble changing password for an account
Replies: 7
Views: 3070

Re: Having trouble changing password for an account

The pass word for my server was changed to comply with a new standard. Since then I have not been able to download e-mail. The apparent reason is that the password in Mailwasher 6.5.4 must be changed to be able to access the server but I have been unable to change the password in Mailwasher. I can ...
by Slim2
Thu Oct 20, 2016 10:14 am
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: Having trouble changing password for an account
Replies: 7
Views: 3070

Having trouble changing password for an account

The pass word for my server was changed to comply with a new standard. Since then I have not been able to download e-mail. The apparent reason is that the password in Mailwasher 6.5.4 must be changed to be able to access the server but I have been unable to change the password in Mailwasher. I can t...

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