Firetrust Support Forums

Yes followed Nick's instructions & all OK

Surprised no 'specials' promotion from Firetrust.
Hope not bad news

all good now

After latest windows 10 update Hideaway will not activate/start.
Suggestions?

@Nick
There is a lot of moss growing on the past delivery predictions for the rebirth of the rules facility we had years ago.

Can we have an update on current status (coding/testing/beta?) and an expected release date.

As a loooong time user - like many others - I miss the facility.
Thks

I get the full redirect if selecting either a specific browser or whole computer but thought that redirecting just UK TV or Australian TV would have limited the redirect to specific sites in those countries instead of all browser activity.

Thanks Nick but shouldn't HA only affect the tabs that go to the UK or Australia when these options are selected?
a form of rules?
Does not happen on all settings - if set to Torrent its ok.

Posting here instead of direct to support in case other users can add input. If HA is connected to 'Watch UK TV' or 'Australian TV' (& maybe others) the redirect works fine but if I try to reach some sites such as https://www.homedepot.ca via Chrome or Firefox I get the following error: Access Denie...

Thanks

I tried the Canadian servers & Chicago.
Yesterday & so far today no problem.
I am on a trip & only connect occasionally & so go to different service providers & diff masts.
I follow how a poor quality location could impact but it seemed that when it got to latency of -1 it stuck there.

Thks g6radio
I had tried without HA & the connection was ok. Probably up & down too but not blocking . I guess the apps (email & browser) recover/adjust on their own. HA seems ok this am (but yesterday when it got to -1 latency it would just stay there.

I am trying to use my mobile to create a Hotspot & use Hideway at the same time.
It connects ok but the Latency jumps around & land up at -1 and everything grounds to a halt.
Any suggestions?

Hi Nick & co Yes it was inconvenient but still had a quick response considering what had to be done. :D Hideaway does not exit completely unless you "quit" via the system tray. If you just click the X you may have to use task manager to kill the background apps. V4.17 was available as stated by Nick...

All good now
Thanks for the quick repair