Search found 6534 matches

by rusticdog
Mon Jul 15, 2019 1:46 pm
Forum: MailWasher Pro 7
Topic: "Index is Outside the Bounds of the Array"
Replies: 2
Views: 49

Re: "Index is Outside the Bounds of the Array"

There is a bug that's been eluding us for at time related to grouping. So if this crash is happening with annoying regularity, try switching that off and see how the stability is then, To do that, right click on your date column heading (Received probably) and uncheck the option Group By Received Le...
by rusticdog
Mon Jul 15, 2019 6:09 am
Forum: MailWasher Pro 7
Topic: Key has been registered too many times
Replies: 5
Views: 28

Re: Key has been registered too many times

One more question, if I may! We are installing on a new Windows 10 laptop, with a profile for me and one for my husband. Can it be installed and registered once, and both of us can use it on our profiles? The registration saves per machine, so once registered it will be registered for all profiles.
by rusticdog
Mon Jul 15, 2019 5:03 am
Forum: MailWasher Pro 7
Topic: MWP Fails to Minimize to System Tray When Mail Program is Launched
Replies: 2
Views: 16

Re: MWP Fails to Minimize to System Tray When Mail Program is Launched

Check also under Settings >> General >> Washing Mail >> there is another minimise option there that I suspect is not checked.

Cheers
by rusticdog
Mon Jul 15, 2019 5:02 am
Forum: MailWasher Pro 7
Topic: Key has been registered too many times
Replies: 5
Views: 28

Re: Key has been registered too many times

Hi there

I've reset the license, should be good to go now.

Cheers
by rusticdog
Sun Jul 14, 2019 11:14 am
Forum: MailWasher Pro 7
Topic: Haven't Retrieved Mail For A Week - Now It's Not There!
Replies: 2
Views: 29

Re: Haven't Retrieved Mail For A Week - Now It's Not There!

Check in MailWasher under Settings >> Accounts >> Incoming >> Advanced >> assuming the accounts are setup as IMAP, they will be set to only download Unread Email from the last 7 days. You can change or extend that behaviour. However, MailWasher doesn't stop Outlook from getting emails, Outlook check...
by rusticdog
Tue Jul 09, 2019 8:15 pm
Forum: MailWasher Pro 7
Topic: Important notice for MailWasher and GMail accounts
Replies: 20
Views: 3046

Re: Important notice for MailWasher and GMail accounts

So according to that, Outlook is connecting on a different IP address than MailWasher, and it's the IP that's being blocked. Are you running a VPN of any kind ?
by rusticdog
Sat Jul 06, 2019 10:54 am
Forum: Aide française
Topic: Fonctionnement sous IOS
Replies: 4
Views: 199

Re: Fonctionnement sous IOS

Je comprends maintenant. Je pense que vous aurez des problèmes avec cela parce que MailWasher Mobile est sur une minuterie (il vérifie uniquement le courrier périodiquement), où comme vous utiliserez IMAP et la messagerie Apple vous avertira d'abord sur Apple Mail.
by rusticdog
Fri Jul 05, 2019 7:16 pm
Forum: MailWasher Pro 7
Topic: Important notice for MailWasher and GMail accounts
Replies: 20
Views: 3046

Re: Important notice for MailWasher and GMail accounts

Odd. I take it Outlook is also using POP to access the account, or is that using IMAP ? Check that Less Secure Apps is set to ON https://myaccount.google.com/lesssecureapps Though if I recall Outlook does not support OAUTH, so that I expect already is. If 2 Factor Authentication is enabled, then you...
by rusticdog
Fri Jul 05, 2019 10:40 am
Forum: MailWasher Pro 7
Topic: Notice to update for another 2 years?
Replies: 4
Views: 129

Re: Notice to update for another 2 years?

Great. I've disabled that license now too, so you will not receive any email reminders for its expiry.
by rusticdog
Fri Jul 05, 2019 2:51 am
Forum: MailWasher Pro 7
Topic: Notice to update for another 2 years?
Replies: 4
Views: 129

Re: Notice to update for another 2 years?

You've got two licenses showing, I've resent your lifetime one to you via email.

Let me know once you've received and activated and I'll disable the older one so you get no notifications via email.
by rusticdog
Thu Jul 04, 2019 11:26 am
Forum: MailWasher Pro 7
Topic: Restoring A Deleted Email
Replies: 1
Views: 57

Re: Restoring A Deleted Email

Under Settings >> Accounts >> Outgoing >> click Advanced >> set the Secure Connection to SSL >> be sure SMTP Requires Authentication is checked, set to Use the same settings as Incoming.

That should get it working.
by rusticdog
Thu Jul 04, 2019 3:01 am
Forum: Aide française
Topic: Fonctionnement sous IOS
Replies: 4
Views: 199

Re: Fonctionnement sous IOS

Bonjour

La version iOS est libre d'utilisation depuis l'App Store.
Il fonctionne séparément de MailWasher Pro, bien qu'il puisse synchroniser votre liste d'amis, votre liste noire et vos comptes.

Merci
by rusticdog
Thu Jul 04, 2019 2:02 am
Forum: Aide française
Topic: Pas de chargement de tous les messages au démarrage, moi aussi
Replies: 2
Views: 54

Re: Pas de chargement de tous les messages au démarrage, moi aussi

Bonjour Pouvez-vous m'envoyer des journaux avec l'option PIPELINING désactivée. Si vous cliquez sur Aide >> Envoyer les journaux de support >>, entrez une brève note du type "selon le forum" >> dans le champ Numéro de ticket, entrez chris >> Envoyer les journaux >> et répondez à nouveau ici une fois...
by rusticdog
Thu Jul 04, 2019 12:49 am
Forum: MailWasher Pro 7
Topic: can not register mailwasher pro
Replies: 4
Views: 202

Re: can not register mailwasher pro

tomas1970 wrote:
Thu Jul 04, 2019 12:36 am
Hi!

After installing Mailwasher Pro on new Windows PC can't register my software. Got message - " This key has been registered too many times". Please help.

Best Regards, Andrey

All sorted, try again now.

Cheers

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