Search found 8 matches

by RonHayes
Thu Jan 18, 2018 2:56 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: MW Pro sending the same email over and over again.
Replies: 3
Views: 1069

Re: MW Pro sending the same email over and over again.

It's the latter. The same email is continually coming in.
by RonHayes
Thu Jan 18, 2018 2:36 pm
Forum: Troubleshooting and Help for MailWasher 5 and 6
Topic: MW Pro sending the same email over and over again.
Replies: 3
Views: 1069

MW Pro sending the same email over and over again.

I've had MailWasher Pro for years and years and with good reason. It's always been dependable and reliable and with much appreciated bells and whistles. I can only guess that my once dependable and reliable MailWasher has had a nervous breakdown. It can happen to the best of us. For the past 3 weeks...
by RonHayes
Fri Jan 05, 2018 4:14 am
Forum: MailWasher Pro 7
Topic: Duplicate Notifications
Replies: 6
Views: 1638

Duplicate Notifications

This is nothing major, just a bit annoying, but when MW indicates that I have an email, the solitary email - same source - appears twice in the Inbox Notification. When I wash the email and my email program opens, it doesn't appear twice. It's a single email. If this has any bearing, I use gmail tha...
by RonHayes
Thu Jan 04, 2018 4:02 pm
Forum: MailWasher Pro 7
Topic: Mailwasher 7.11.0 stops working
Replies: 16
Views: 3459

Re: Mailwasher 7.11.0 stops working

I followed your instructions and everything is in place. I trust with your expertise that it will be running smoothly from now on. Thank you for your time and efforts on my behalf. Much appreciated!
by RonHayes
Thu Jan 04, 2018 3:20 pm
Forum: MailWasher Pro 7
Topic: Mailwasher 7.11.0 stops working
Replies: 16
Views: 3459

Re: Mailwasher 7.11.0 stops working

Hi! Done. It DID crash today. Hope that there's a record of it and that we'll be able to resolve it. Thank you for you help!
by RonHayes
Thu Jan 04, 2018 1:58 pm
Forum: MailWasher Pro 7
Topic: Mailwasher 7.11.0 stops working
Replies: 16
Views: 3459

Re: Mailwasher 7.11.0 stops working

rd, I've made several attempts to send the logs to you as per your instructions and I get an "Error" message. Instead, here's a cut and paste with *** in place of my registration key and email: Mailwasher 2010 APP_VERSION=843 DB_VERSION=277 Full automatic Support Request: 2018-01-03 19:44:06 Logs fo...
by RonHayes
Thu Dec 28, 2017 5:19 am
Forum: MailWasher Pro 7
Topic: Mailwasher 7.11.0 stops working
Replies: 16
Views: 3459

Re: Mailwasher 7.11.0 stops working

Thank you for your assistance. I've send the log files.
by RonHayes
Thu Dec 28, 2017 2:03 am
Forum: MailWasher Pro 7
Topic: Mailwasher 7.11.0 stops working
Replies: 16
Views: 3459

Mailwasher 7.11.0 stops working

Most programs will have an occasional glitch every now and then but my problem with Mailwasher - that I've had for many years with no issues - has become frequent and is consistent. It will be up and running for a while when suddenly a window pops up indicating "The Mailwasher program has stopped ru...

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