Firetrust Support Forums

Hello, rusticdog Thank you for your answer. In an account I have a sub-folder in which I had a mail loaded but not open (I wanted to keep it unread) and that was what was blocking. In Mailwasher, if I uncheck the search in this folder in IMAP, the read mails no longer appear. Same If I open this ema...

Hello, Mailwasher 7.11.0 et 7.11.10.0 I have the same problem since 4/5 days. I am in IMAP and after downloading the mails in my email software, these mails remain displayed in Mailwasher. I have to close Mailwasher and when I open it and check the e-mails, the mails that remained displayed no longe...

Hello, For many years I have subscribed to Mailwasher with 1 license 1 year that I renew. I received a promotion mail (valid for 3 days). Is it possible to change my license into a lifetime license because in my account, if I renew, I see the full price for lifetime license. Thank you for your reply.

Hello,
As promised, I keep you informed, problem solved with the support that renewed the same key.

I really do not know what happened. My PCs are clean and I have no cleaning software.

Thanks again.

Hello rusticdog and thank you for your answer. Unfortunately I can test in a week, the other pc are somewhere else and have someone that I can take the assistance with TeamViewer. I will keep you posted. Yesterday, I also wrote to the support (may be you?) which renewed this key. Thank you PS: for i...

Hello I have a key Expiration 23-06-2017 . I activation on 1 PC XP et 1 PC W7. When I put the key on the other PC W10, I get the message "Invalid key". The number of activations is not exceeded. Besides, I am using more than XP. I tried several times thinking it was of server problems. What should I...

@ TrustFire
I had tried everything with the firewall.

@rusticdog,
It's OK I do not need to remove the key.file

But why I lost activation, yesterday was good. Server problems?

In any case, thank you for your responsiveness.

Regards

Hello rusticdog , I have done what you say and I still have the same screen, there is one day. And when my renewal registration was updated and the date was good. If I had known I would have done a screenshot at the time. MailWasher Pro 7 Renewed until: 2017-08-06 License Key: 6xxxxxxxxx http://aide...

Thank you for your answers.

No problem with the firewall.

I hope it will be restored quickly because I am not that Mailwasher no longer works.

Thanks again !

Yes, I went into my account but I have already renewed my 17/07/2016 as shown catches and notification of payment.
I will not pay to license anything.

Hello, This morning the launch of Mailwasher I had this screen on my 3 PCs. When I renewed the 17/07/2016 the date of my abonnemment had been updated and now I have nothing. http://aides-envrac.chez-alice.fr/mailwasher/mailwasher_erreur_abonnement_2017_02.png http://aides-envrac.chez-alice.fr/mailwa...

Thank you for your quick reply.

I use Mailwasher since its release (I know what year it is so long) and it really is a great software.

Have a good day !

Subject resolved.

Hello,

I have used license 3 pc.

On an old PC I use more Mailwasher. How to remove the activation to be able to retrieve it later?

On my account it is not possible, there is no detail to manage the installations showing the PC as it is done for some antivirus.

Thank you

Hello, If that's your problem, Microsoft modified outlook.com. You can see it on the page of your account. Pass in Mailwasher in IMAP and in your email software. Despite what is said in the link, it continues to run in Windows Live Mail. To read: https://support.office.com/en-us/article/Windows-Live...

...or you are not moving the messages from the IMAP Inbox to another folder with your email application. MWP sees what is on the server in the InBox. Hello all, Really sorry I misunderstood. I had not moved the messages in a folder :no :frown This topic I did for a contact that is not accustomed to...