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Yup. But it is a bore. Some years ago a tech advisor for a piece of software advised me to do a complete, clean reinstallation of my PC every six months to get rid of all the junk and extras that get installed with Updates etc. . I followed that for a while and then thought that with all the safety ...

Thank you. Now I know you know there is a problem, I'll stop worrying about it. I was concerned that the problem was something in my PC. If the developers are the same people working on version 5, it may be a long wait!

@Trustfire: I failed to acknowledge your help. My sincere apologies. Thanks to you I learned of the meagre permitted size of attachments. I still have the problem that Hideaway will no longer run minimized on my PC. It's a problem I can live with but it never before was an issue. When I manually min...

Thank you. I have followed everything you suggested but nothing changed. I googled how to add an app to start up and followed those instructions. I worked but maximised. Hideaway now appears in the list of start up apps, (which it not do before) and if I switch it on or off in the list of startup ap...

The problem was screenshot file size. Mine are ±3MB so I had to reduce.

To try and solve the problem I Uninstalled and Reinstalled Hideaway with ESET suspended. On startup I enter my licence and checked the box for Hideaway to run when Windows starts. It doesn't. I have to start it manually. I have rebooted at least three times with the same result. Ideas?

Not sure that the screenshot attached. Here' another effort:

nick.bolton wrote: ↑

Wed Jul 19, 2023 12:04 pm

Hi, it should start minimized if you shut it down in that state.

nsCTRL.exe is not ours

Maybe but it my case it has stopped doing so, see attached screen shot

Sorry about ncCTRL.EXE. That has to do with a separate issue.

Two things:
1. Hideaway does not start minimized
2. nsCtrl.exe does not run on startup

Thanks

A total reinstallation of my PC cured the problem.

I've done that but it makes no difference. Hideaway is not running on start up. When I start it via the Desktop shortcut that Hideaway installed it runs maximised and the icon appears in hidden icons. I intend to do a clean reinstallation of my PC within the next few days. If Hideaway does not behav...

Update: I uninstalled Hideaway using a third party uninstaller. On re-installation it runs on start up but as a short cut icon on my desk top and not as a Hidden icon. Is there a way to get it back to being a hidden icon?

I went into the registry to look for Hideaway in the HKEY_LOCAL_MACHINE > SOFTWARE > Microsoft > Windows > CurrentVersion > Uninstall. It was not there. I have, for the moment, simply reinstalled Hideaway over the top of whatever was left and with my Protection temporarily disabled. It appears to be...

Hideaway won't uninstall properly. Can you advise me how to do this manually. Bits of it have gone. Its not listed among my app but it still in the main area seen when pressing the windows key. It is also still in Users etc.
Thanks

Nick, I have tried the steps you suggest but I'm not sure I did them correctly. In any event the situation has not improved so I think in the next two day I will uninstall and reinstall. If that doesn't fix it I will be more seriously considerg what I call th nuclear option and do a complete clean w...