Firetrust Support Forums

Hi, we've been working on a replacement. It's not ready yet, but there is a replacement coming definitely.

Happy New Year Nick. Any update?

I haven't been able to sync since New Years eve. Server problem, or something with my program?

Tony

. . . there is a replacement coming definitely.

Thanks Nick. That's great news. My phone and I look forward to it.

I'm using MailWasher Mobile 2.0.0 on my Samsung S8+ running Android Oreo. For years, going back through Samsung cellphone upgrades and Android system upgrades, I have had the same problem repeatedly every few weeks. All of my synced accounts suddenly disappear. I can go into MailWasher Pro and resyn...

Thanks for your replies Sidewinder. It's a moot point now — my key shows as activated 'til this time next year. I think my clicking on the button that linked to the support forums kinda kicked MW awake. I'll probably never know. I also emailed Firetrust support about the problem today, and their sug...

Curiously, this afternoon MailWasher started working again (after many attempts throughout the morning and early afternoon). The pop-up window is not popping up, and MailWasher is working normally. However, if I click on Register, the same old pop-up window opens showing my license inactive, needing...

Howdy Sidewinder, Well, I thought I was done, but not quite. Now I can't get MailWasher to acknowledge my license renewal. Same window pops up still telling me my license has expired. MailWasher was supposed to verify my reactivated license automatically. If it could previously ascertain that my lic...

Thanks Sidewinder. I've already gone through the alternative User log-in process, which was simple enough to use. I'll be okay for a year.

Tony

Thanks for your reply Sidewinder. your security software is blocking the URL load request I'm not sure about that. If I click on links in the MailWasher Preview window they open fine in Firefox. However, if the problem's just something specific to my set-up, I'll tinker with settings a bit before I ...

Two questions: First — If you wish to "Renew" your MWP 2011 license then do it from "Help", Registration, Renew. (Sidewinder) That link doesn't work from my copy of MailWasher. I already had Firefox open, but no new tab opened when I clicked on the Renew button. I clicked it several times. Nada. No ...

Thanks rusticdog. As a safeguard, I renamed the MailWasher folder to MailWasherX, created a new MailWasher folder, and put only redirect.dat into it. MailWasher opened and worked normally. I then deleted the MailWasherX folder and all of its contents with a satisfied smile. I appreciate all of your ...

Thanks rusticdog. MailWasher cannot function with its SQLite database if certain characters are in the data path Never thought of that. We don't realize how deeply ingrained the Latin alphabet is into program languages. Are there any files or folders in the default C:\Documents and Settings\[User]\A...

Thanks for your reply rusticdog. The folder name change was very simple to do and MailWasher opened normally after the change. Back in the original (default) folder C:\Documents and Settings\[User]\Application Data\Firetrust\MailWasher , are there any other files I need to keep in that folder beside...

I had MailWasher Pro 2011 build 1.0.xx (the second to most recent update) installed and working wonderfully. Today I downloaded and tried to install the update to build 1.0.67. The first problem was that the installation required Microsoft.NET version 4.0. My .NET version was older, so I downloaded ...

Curiously, MW was stuck at the evaluation stage again on my system just minutes ago. The rest of the program was operating normally, so unticking the FirstAler! box and restarting MW ended the evaluation lockup. Is the same server down again? Do I have some uncanny knack for always logging into it? ...

Windows has the command
ipconfig /flushdns

Thanks anniebrion. I've only used the ipconfig command to find the MAC address. Guess I should get more familiar with the syntax and parameters. A handy tool.

Tony