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by TrustFire
Sun Dec 17, 2017 5:54 am
Forum: MailWasher Pro 7
Topic: Message count is wrong
Replies: 7
Views: 122

Re: Message count is wrong

In case the mail accounts on both the systems are exactly the same, you can use the following procedure:— ⋅ Close your copies of MailWasher on both the systems — ensure that neither of them are running in the background as a process ⋅ Navigate to C:\Users\Ralph\AppData\Roaming on...
by TrustFire
Sat Dec 16, 2017 6:34 am
Forum: MailWasher Pro 7
Topic: MW Pro 7.11.0 - Mailwasher has stopped deleting emails.
Replies: 19
Views: 401

Re: MW Pro 7.11.0 - Mailwasher has stopped deleting emails.

I had noticed that Outlook automatically configured my email account as IMAP, never realising that the user could redesignate it as pop3, (though Outlook seems to think it is still IMAP) and never even guessing that this could be the reason for those "deleted" emails still appearing. I'm ...
by TrustFire
Wed Dec 13, 2017 7:02 pm
Forum: MailWasher Pro 7
Topic: Message count is wrong
Replies: 7
Views: 122

Re: Message count is wrong

where is the "purge" button Have made no mention of any such button — why are you looking for a "purge" button ? :scratch which of the 9 files or folder crypto (which has 2929 items in it) do I delete Reproducing my post on this thread for you — check out the highlighted part:— ...
by TrustFire
Wed Dec 13, 2017 4:34 am
Forum: MailWasher Pro 7
Topic: Message count is wrong
Replies: 7
Views: 122

Re: Message count is wrong

Ralph6410 wrote:Invariably it seems to start with a count of 3.

Does purging the cache resolve this particular issue — please note, your MailWasher would need to be re-trained.
by TrustFire
Wed Dec 13, 2017 4:20 am
Forum: MailWasher Pro 7
Topic: Error Message
Replies: 1
Views: 41

Re: Error Message

Does deleting the affected accounts and then creating them from scratch help? It it does not, you might want to post a screenshot of your MailWasher Incoming tab { Inbox >>----> Settings >>----> Accounts >>----> (select the affected account) Incoming .} Before taking the screenshot make sure that th...
by TrustFire
Wed Dec 13, 2017 4:13 am
Forum: MailWasher Pro 7
Topic: A note to people who use CCleaner
Replies: 129
Views: 66112

Re: A note to people who use CCleaner

CCleaner 5.38.6357 is just out. :thumbsup
by TrustFire
Sun Dec 10, 2017 2:57 am
Forum: MailWasher Pro 7
Topic: Where'd I go wrong here? Explain below too long
Replies: 5
Views: 143

Re: Where'd I go wrong here? Explain below too long

But all the mail seems to be getting by Mailwasher and landing in Gmail. Since you are not using a e-mail client (like Thunderbird or Outlook — for instance) to view/send/receive your mails, there is no remedy for this. Mails always appear first on the Mail Server (Gmail, Yahoo, Rediff, etc., etc.)...
by TrustFire
Sun Dec 10, 2017 1:34 am
Forum: MailWasher Pro 7
Topic: Where'd I go wrong here? Explain below too long
Replies: 5
Views: 143

Re: Where'd I go wrong here? Explain below too long

In so far as Gmail is concerned, my personal preference too, is POP3 — however, Gmail prohibits POP3 access to Gmail folders other than to the Gmail Inbox . In order to workaround that Gmail restriction, have been using a filter for many years with 100% success — if you are unable to view the attach...
by TrustFire
Sun Dec 10, 2017 1:19 am
Forum: MailWasher Pro 7
Topic: Where'd I go wrong here? Explain below too long
Replies: 5
Views: 143

Re: Where'd I go wrong here? Explain below too long

MY QUESTION: Since I had not logged onto Gmail how come all these new emails did not show up in Mailwasher first? You seem to be using the IMAP protocol, on your Gmail — if yes, you might want to check whether you've selected which Gmail folders MailWasher should be allowed to access (have pointed ...
by TrustFire
Wed Dec 06, 2017 6:09 am
Forum: MailWasher Pro 7
Topic: Mail left in Mailwasher
Replies: 1
Views: 54

Re: Mail left in Mailwasher

You may want to take a look at this graphical step-to-step pictorial.
by TrustFire
Sun Dec 03, 2017 2:08 am
Forum: MailWasher Pro 7
Topic: Wish Mailwasher included an 'open with' (browser) option
Replies: 17
Views: 1003

Re: Wish Mailwasher included an 'open with' (browser) option

TrustFire wrote:Same here — but, MailWasher is opening links in Firefox, for me (as it should be.) ;)

Just realized why mine opens in Firefox, without fail — Internet Explorer was completely blocked on all of my systems (many years ago.) :P
by TrustFire
Wed Nov 29, 2017 7:56 pm
Forum: MailWasher Pro 7
Topic: MW hangs on Delete Mail from Yahoo IMAP
Replies: 4
Views: 98

Re: MW hangs on Delete Mail from Yahoo IMAP

Change your MailWasher protocol from IMAP to POP3 — the downside to this workaround is that MailWasher would no longer be able to access your Bulk (Spam) folder or any other folders (not even with filters created in Yahoo! on the server side.)
by TrustFire
Tue Nov 28, 2017 6:08 am
Forum: MailWasher Pro 7
Topic: MW Pro 7.11.0 - Mailwasher has stopped deleting emails.
Replies: 19
Views: 401

Re: MW Pro 7.11.0 - Mailwasher has stopped deleting emails.

Tex wrote:Might be a good idea to state (up-front) that you are not representing FireTrust Support at the beginning.

Thanks for the "gratitude."
by TrustFire
Tue Nov 28, 2017 5:53 am
Forum: MailWasher Pro 7
Topic: MailWasher Pro 7 blocks at evaluation
Replies: 12
Views: 177

Re: MailWasher Pro 7 blocks at evaluation

Does disabling pipelining fix your issue?

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