Search found 15 matches

by gestryn
Wed Dec 13, 2017 11:04 am
Forum: HideAway
Topic: Hideaway 3.0.1 Cant uninstall Driver
Replies: 3
Views: 6111

Re: Hideaway 3.0.1 Cant uninstall Driver

Hello, just in case this thread still interests anyone, I tried the solution that worked for Tayrad and it did not work for me. After several shots in other directions I came across this https://support.symantec.com/en_US/article.TECH98292.html which showed that there may be more than just one "sess...
by gestryn
Sat Dec 12, 2015 2:59 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: Must refresh 5 times
Replies: 6
Views: 9437

Re: Must refresh 5 times

Thank you
by gestryn
Fri Dec 11, 2015 3:08 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: Must refresh 5 times
Replies: 6
Views: 9437

Re: Must refresh 5 times

Thank You Nick, so you are saying it is normal. However the desktop version does not behave in this way, I would have thought that on being opened, the app would do what you say, and if it has to take longer than on my computer, it would just keep me waiting a while and then show the new emails from...
by gestryn
Thu Dec 10, 2015 6:49 am
Forum: Mobile for IOS/Android/Windows Phone 8
Topic: Must refresh 5 times
Replies: 6
Views: 9437

Must refresh 5 times

Hello, I have not found a topic identical to this, am I the only one with this problem? When I open MW mobile on my iPhone 6, it first brings back old messages, which have already been downloaded in my PC (Thunderbird), or otherwise deleted from the server. I have to refresh several times. After the...
by gestryn
Sat Sep 22, 2012 1:44 am
Forum: MailWasher Pro 7
Topic: External component has thrown an exception
Replies: 11
Views: 8212

Re: External component has thrown an exception

Hello Sidewinder, Thank you for your efforts to help me. Your last suggestions could not be implemented, because I cannot open MWP to access email settings in Lydia's user account. But this is by the way, as I have found a way to copy all her user files into a new twin user account, where MWP works ...
by gestryn
Thu Sep 20, 2012 3:25 am
Forum: MailWasher Pro 7
Topic: External component has thrown an exception
Replies: 11
Views: 8212

Re: External component has thrown an exception

I have the same .net4 programs as you. I repaired them and it did not help. The email settings are the same as those in other user accounts where they work. The ones in Lydia were obtained by copying user files from another account, as her own MWP is beyond reach. In the other account mail is retrie...
by gestryn
Wed Sep 19, 2012 9:25 am
Forum: MailWasher Pro 7
Topic: External component has thrown an exception
Replies: 11
Views: 8212

Re: External component has thrown an exception

Thanks. Regarding .NET4, I had tried this on an earlier iteration, but in any event it is the same .NET4 for all user accounts in the computer, and all except user Lydia run MailWasher perfectly. The fact that other user accounts have no problem eliminates this sort of hypothesis. Security software:...
by gestryn
Tue Sep 18, 2012 8:14 am
Forum: MailWasher Pro 7
Topic: External component has thrown an exception
Replies: 11
Views: 8212

Re: External component has thrown an exception

Thank you for attacking my problem. The version I am using is 1.20.0. Almost as a by-the-way I cannot access the settings in MailWasher, nor Help, because it stops functioning before it gets to the stage where these can be clicked on. However, after I delete all the user files, it does detect accoun...
by gestryn
Mon Sep 17, 2012 8:20 am
Forum: MailWasher Pro 7
Topic: External component has thrown an exception
Replies: 11
Views: 8212

External component has thrown an exception

Hello, The computer on which the problem described below is happening runs under Windows 7 home premium, 64 bits. The problem I am experiencing has been thoroughly researched by the Firetrust support people, and is still in their hands, but they and I have gone around all ideas with no success. So I...
by gestryn
Mon Sep 17, 2012 8:03 am
Forum: General Site
Topic: retrieving draft
Replies: 1
Views: 16853

Re: retrieving draft

OK forget it, just found how to do it, User control Panel.
by gestryn
Mon Sep 17, 2012 7:53 am
Forum: General Site
Topic: retrieving draft
Replies: 1
Views: 16853

retrieving draft

Hello,
I started a lengthy post earlier today and had to save the draft before I finished it. Now how do I retrieve it? It's not obvious. Thank you
by gestryn
Thu Feb 24, 2011 11:27 am
Forum: MailWasher Pro 7
Topic: Problem with 2nd copy of MW Pro 2011
Replies: 8
Views: 5098

Re: Problem with 2nd copy of MW Pro 2011

I hadn't realized where Firetrust was. They wrote me to explain the situation. I apologized, then they (Jeremy) wrote to give me advice, which I followed but it didn't work. It consisted of deleting the contents of the Mailwasher folder (user files) on her computer and copying mine to replace them. ...
by gestryn
Wed Feb 23, 2011 3:08 am
Forum: MailWasher Pro 7
Topic: Problem with 2nd copy of MW Pro 2011
Replies: 8
Views: 5098

Re: Problem with 2nd copy of MW Pro 2011

Just a word to add to my previous post, I have now sent a ticket directly to Firetrust Support with the log files attached.
by gestryn
Tue Feb 22, 2011 10:31 am
Forum: MailWasher Pro 7
Topic: Problem with 2nd copy of MW Pro 2011
Replies: 8
Views: 5098

Re: Problem with 2nd copy of MW Pro 2011

Hello Sidewinder, Just saw your reply, thank you (I thought I would receive an email to tell me someone had replied, but no). I checked everything you suggested. The copy is registered, the expiration date is present. Her email client does connect while MWP is running. The firewall does not list thi...
by gestryn
Mon Feb 14, 2011 11:34 am
Forum: MailWasher Pro 7
Topic: Problem with 2nd copy of MW Pro 2011
Replies: 8
Views: 5098

Problem with 2nd copy of MW Pro 2011

Hello, I installed 2 copies of Mailwasher Pro 2011, one on my laptop and the other on my wife's, using the same registration key for both. Both computers use Windows 7-64, the Windows firewall and Avast anti-virus. The email accounts in my version are mine and my wife's (so I can tell her there are ...

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