Firetrust Support Forums

Yes, it depends on what the message was when it got rejected really.... I'd advise you send your key to support at firetrust dot com and we can reset it or check it's correct etc... cheers!

Yes, just talked to Nick about this yesterday actually, and yes, we are still working on the update, it is taking a lot longer than anticipated though sorry!

This is usually because of one of 3 things..... ---------------------- First though, please note that Mailwasher does not actually download or keep a copy of the mail, it just checks it on the server and displays a portion of the message so you can then see if it is spam and decide to delete, or kee...

Yes, MW can only see other folders than the inbox folder when it checks mail on your ISPs mail server if you setup the email account as IMAP as opposed to POP3 type. IF not already using IMAP, (currently using POP): You can change this within MWpro under Settings>>Accounts, click your email account,...

Yes, sorry about that, this can happen sometimes if update from the Free version to the Pro version. Please backup first via File>>Export, (you likely wont need this, just in case any problems), then uninstall MWPro and click YES to save your user data files. Restart your PC and reinstall from here:...

No probs Joe!

Not a problem Joe! just FYI on this however.... They make one extra stop before Mail Washer downloads them to Windows Live Mail. Although it appears MW sends mail to your email program, it does not....Mailwasher never ever sends, transfers or moves any email on to your email program. - Mail arrives ...

Yes, this sounds like one of 3 things..... ---------------------- First though, please note that Mailwasher does not actually download or keep a copy of the mail, it just checks it on the server and displays a portion of the message so you can then see if it is spam and decide to delete, or keep it,...

yea, couldn't tell you sorry... possibly the program will detect a update of the same program, but you'll just have to wait and see....

I can create a Scheduled task to start MWP 2 minutes after Windows starts of course, but how ABOUT an option under START MWP WHEN WINDOWS STARTS for basically on or off, to on, off, or delay with a user time setting? Sorry but no, no way to do this from within MW, however you could use some third p...

Yes, indeed it is, three is the limit however...
Any problems, please let us know....

Yes, if your settings are correct under the Outgoing tab for the account you are restoring from, likely it's due to a current issue in MWPro, we have resolved it in the latest beta so If you email support at firetrust dot com we can send you a copy to try if you wish....