Firetrust Support Forums

What torrent app are you using?

Fixed now. It was a hardware issue at our hosting provider Amazon

Sorry about this, looking at it now...

Sorry! https://secure.firetrust.com/cart/items ... mo/HID694L

Fixed now

Hi everyone, this should be fixed now. Sorry for taking so long.

Ok thanks, we've identified some other things we need to update too.

Is it fixed for you now?

Hi, we've found this issue now. So hope to have a fix out today.

Still working on it! Hopefully soon

Still trying to work out what's causing it

Ok got it. We're looking in to it. Should be an easy fix

Should be all working again now. Sorry, had to do an update so the latest TLS cyphers work.

I'd check something there - or allow HideAway.exe through their Firewall. I suspect that's the issue, as we're not seeing this issue from anyone else. Meaning that the update server and license server are working properly.

Have you added a new firewall recently? It's saying that it can't reach the server, so something is blocking it