Firetrust Support Forums

Thanks Nick, but London redirects to Amsterdam for me. Others seem to work OK.

This is the second time this has happened to me in the last few weeks. Thanks for the instructions, it made recovery simple. However, I did note that when I went to log out on my PC, per your instructions, I was already logged out!! I merely had to log back in, sync my mobile and log back in on the ...

Thanks, Nick.

3.14 just installed itself on my computer. I read the notes to see that BBC Iplayer now supports sub-titles. Not for me it doesn't, I still have to divert the whole computer. Should I be doing something more drastic like uninstalling Hideaway completely and then installing 3.14 as a new installation?

Thanks Nick.

On my system in Switzerland BBC IPlayer works if whole computer redirected. Works only partly if IPlayer selected. I haven't tried downloading but, for example, sub-titling does not work. For me it is not critical because redirecting the whole computer works just fine.

Thanks Nick. Maybe, in future, when you know you have an issue like this you could post a note immediately on the forum so we know that you know??

Neither IPad nor IPhone working today: "Unable to contact server" on both. Web version OK. Please advise.

Solved. It turns out MailWasher on my IPad had for some unknown reason totally deleted my gmail account. Why might that happen?
I recreated it from scratch using a onetime password and all is back to normal for the moment. Curious to know what might cause this.

Mailwasher on my Ipad has suddenly lost my gmail settings. I have tried to log back in using my gmail address and what I know to be my password: failed. I tried creating an app specific password: that failed. I have checked in my google account and MailwasherPro is shown as an app with account acces...

Done and all working well. Thanks Nick. Now for customised rules??!!

Using Firfox it still says it is in France

The US issue for me is not a concern since it still diverts to the US. The London one diverting to France is more of a concern.

London server still registering in France and Los Angeles registering in New Jersey. Any timetable to get this fixed?

The last time I wrote I said I would see what was what end September, sandbagging Rustic Dogs hoped-for date. We are now six months beyond that date and approaching April and other than the fact that my printer now seems to operate when my HA is running we , the users, dont seem to be much further a...