Firetrust Support Forums

Hi -- is there an eta on when a new version will be out?

Thanks. Working now!

Still not able to log into SYNC account.
MWP is working, just not able to log in to my sync account. Getting same error messages on both my devices. Wife's MWP & MWM having the same problem.
Her's I did not update to MWM 1.2. Generally update mine first to make sure everything is working.

Unable to contact server on my Galaxy S3. Invalid username/password on my Nexus 7. I'm also not able to log into my sync account on MWP. I logged off and tried to log back in thinking I needed to resync after reverting back to MWM 1.1 on my GS3. No error message. Just returns back to the username a...

Unable to contact server on my Galaxy S3.
Invalid username/password on my Nexus 7.

1. Also having to relog in every time I open the app both on my Galaxy S3 and my Nexus 7. Did not have this before. 2. After logging in, I have to reselect "ALL". I have three accounts configured and after logging in it defaults to the first one on the list. 3. GS3 hung at one point when hitting the...

Awesome, thanks.

Is it by design that MWM does not auto delete/wash email that is blacklisted? MWP will auto delete when I fire up my computer. If this is by design is there any plans to change this?

Thanks

Thanks

Message on your device or an email? Message is on my device. When I open the app, I get in red at the top the following: "Please Update To The Latest Version Of MailWasher Mobile" It started late last night. After the message, all I get is a white screen. Android application manager shows version 1...

I started receiving a message to update as well but don't find one.

Thanks for that. I did see those articles. I've since de-installed and re-installed and that seems to have straightened it out. Stupid computers!!!

After accepting the upgrade to 7.1.0, it appeared to install without an issue and did not require that I uninstall the previous version. I've now noticed that MWP does not auto start when Windows is restarted. I've yet to uninstall and reinstall but will do so if need be. Wondering if anyone else is...

Seems MWM on my Android is no longer retrieving email. Tried logging out and back in. Anything I can do to further troubleshoot?

Thanks!