Firetrust Support Forums

rusticdog wrote:Which browser are you using ? Also does it make any difference to you if the browser is already open ?

Using Firefox 4. I restarted the computer an the links are now working. Very strange. Thanks for the input

When I click/double click on a link in the preview nothing happens. Any ideas on getting these to work?

Sorted out- My mistake- On checking the settings I hadn't ticked the box to mark emails as read and therefore all emails were bold with no distinction between read & unread

rusticdog wrote:Odd, it seems OK for me. Is it an IMAP account or POP3 in MailWasher ?

POP3

rusticdog wrote:Were these emails marked as Read at some point but now won't go back to Unread ?

No this is for new mail recived

Hi,

I have set mailwasher 2011 latest official build to show unread emails in bold but this is not happening. Can any one help with this. Is there an option to show unread email in a different colour?

How do I apply for a refund ?

So after 12 months I will no longer be allowed to use the program or will I no longer be able to update the program?

How long is the license valid for?

Thanks, I had not set it to automatically mark as read after xx seconds. It's OK now

I have set mailwasher to display unread mail in bold. But it displays all mail in bold even though most of it has been read previously. If I reread a message it still remains bold. Any recommendations on getting the mail to display as its supposed to would be much appreciated

Sorted, Can be closed, Thanks

I have just had to reinstall mailwasher pro6.5.3 on Win 7 . It works fine but I cannot remember how to specify a sound to indicate when new mail arrives. Any help with this would be much appreciated.
Thanks

No, I have not been able to find a solution. If you do please post it here.

walkergeoff wrote:I have had exactly the same problem, and have tried all that has been suggested. I have now sent the email, as advised, and am awaiting a response.

What exactly did you say to gmail?