"Mailwasher has stopped working" on Win7

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Spider
Rattled Rabbit
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Joined: Wed Aug 14, 2019 5:17 pm

"Mailwasher has stopped working" on Win7

Wed Aug 14, 2019 5:23 pm

I have been running Mailwasher for many many years across a few machines. Currently, I have it on a Desktop and a Laptop both running Windows 7.
On the Desktop usually runs faultlessly.
On the Laptop, it ran for a while OK but about a year ago, I'm suffering a similar problem to the OP here.
I've tried re-loading it and also deleting and then re-loading but still have the same issues. In saying I've 'deleted' it, it would appear that some part of the program stays resident, as when I re-load it, it still has my email addresses, friends and blacklists from the previous installtions.
Help !
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rusticdog
Firetrust Monkey
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Re: "Mailwasher has stopped working" on Win7

Wed Aug 14, 2019 5:27 pm

I've split your topic away from the older post Spider.

What version of MailWasher are you running ? I'm assuming 6.5.4, but you can check under Help >> About.

You're getting a List Index Out of bounds crash on the laptop ? Roughly when does this occur, when checking messages, or deleting messages ?
Spider
Rattled Rabbit
Posts: 4
Joined: Wed Aug 14, 2019 5:17 pm

Re: "Mailwasher has stopped working" on Win7

Wed Aug 14, 2019 7:21 pm

Thanks for splitting off.

It's Mailwasher Pro 4.0.

I obtained a copy very early on from the developer. He asked if I thought it was any good, to send him what I thought it was worth. I sent him $45 and he responded by saying I was entitled to a life time free updates. I was receiving them for a while, but haven't had any in a long while now.
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rusticdog
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Re: "Mailwasher has stopped working" on Win7

Wed Aug 14, 2019 7:26 pm

OK, try this version first, it should install fine over the old.
http://cdn.firetrust.com/downloads/mail ... -Setup.exe

Let us know if the problem persists.
Spider
Rattled Rabbit
Posts: 4
Joined: Wed Aug 14, 2019 5:17 pm

Re: "Mailwasher has stopped working" on Win7

Wed Aug 14, 2019 9:16 pm

OK thanks !
Installed OK, just running it now, see how we go :)
Spider
Rattled Rabbit
Posts: 4
Joined: Wed Aug 14, 2019 5:17 pm

Re: "Mailwasher has stopped working" on Win7

Wed Aug 14, 2019 9:30 pm

Working perfectly now - many many thanks :)

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