Mailwasher 7 now fails to start

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bones
Rattled Rabbit
Posts: 3
Joined: Thu May 12, 2022 7:58 am

Mailwasher 7 now fails to start

Fri May 13, 2022 7:22 am

After yesterday's W11 upgrade (may 10th), Mailwasher will no longer start. Error messages says,

"The application was unable to start correctly (0xc0000135). Click OK to close"

Any solution for this?

I have restarted the PC and no luck there so I uninstalled and reinstalled MW. It still gives the same message. :(
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rusticdog
Firetrust Monkey
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Posts: 15760
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher 7 now fails to start

Fri May 13, 2022 12:36 pm

Try running a .NET Repair, takes around 10 minutes.
https://www.microsoft.com/en-nz/downloa ... x?id=30135

If that still fails, try going into C:\Users\[your username]\AppData\Roaming\Firetrust\MailWasher and delete startup.xml and try again.
bones
Rattled Rabbit
Posts: 3
Joined: Thu May 12, 2022 7:58 am

Re: Mailwasher 7 now fails to start

Fri May 13, 2022 7:25 pm

I tried the .NET repair - no luck with that. Then it got interesting.

Two updates were released on May 10th:
Net Framework KB5013628
Windows 11 UD KB5013943

I uninstalled both and rebooted the PC. On restart Mailwasher was working again (temporary Yayyy!!!)

I then reinstalled Net Framework Update KB5013628.
Rebooted PC.
On restart Mailwasher was back again.

Then I reinstalled W11 Update KB5013943
Rebooted PC.
Back came the "The application was unable to start correctly (0xc0000135). Click OK to close" massage for two programs. Mailwasher was one. ArmouryswAgent was the other.
Uninstalled KB5013943 again and I've got Mailwasher back, but am being nagged to install the W11 Update again. :(
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rusticdog
Firetrust Monkey
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Posts: 15760
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher 7 now fails to start

Sat May 14, 2022 12:32 am

OK, it does seem like this is known issue with the update.

Resetting .NET may do the trick, you can check out this link for details
https://www.techadvisor.com/how-to/wind ... s-3815822/
bones
Rattled Rabbit
Posts: 3
Joined: Thu May 12, 2022 7:58 am

Re: Mailwasher 7 now fails to start

Sat May 14, 2022 11:39 pm

I looked at the Tech Advisor link.

It shows how to turn off the NET Framework update ( which was not an issue), but it doesn't help with the W11 Security Update KB5013943 which causes the 0xc0000135 failure with Mailwasher. So, for now, I have uninstalled the update and hope that a fix will soon be in the pipeline. How's that for eternal optimism. :)

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