Retrieving registration code

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darniil
Rattled Rabbit
Posts: 2
Joined: Sat Mar 04, 2023 5:46 am

Retrieving registration code

Sat Mar 04, 2023 6:00 am

I can't seem to get my MailWasher Pro license key from the website. When I click the ellipses, there's a long rectangular popup that I presume should display my key, but it's just empty.

I also tried clicking the link for purchases earlier than 1 June 2010 (http://www.firetrust.com/ft-user), but that page 404s.

Anybody have any thoughts?
gingbat
Least Evil Firetrust Employee
Posts: 991
Joined: Mon Jul 28, 2008 4:04 pm

Re: Retrieving registration code

Sat Mar 04, 2023 7:31 am

No problem, just email support and they'll send it right over.... ensure you send your registered email address, as you're not registered under the one you use for forums. cheers!
darniil
Rattled Rabbit
Posts: 2
Joined: Sat Mar 04, 2023 5:46 am

Re: Retrieving registration code

Sat Mar 04, 2023 9:22 am

I already did, actually. I sent an email on 28FEB23 to support@firetust.com with the subject line "MailWasher Support", but I haven't heard anything back yet. That's why I decided to ask here as well.
gingbat
Least Evil Firetrust Employee
Posts: 991
Joined: Mon Jul 28, 2008 4:04 pm

Re: Retrieving registration code

Sat Mar 04, 2023 10:12 am

OK sure thing, PM me the email address you used and I'll take a look....

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