Missing something

Whether you're a MailWasher veteran or complete newbie, all users are welcome to get together. Discussions include usage and possible problems.
It begins with a single step
Posts: 1
Joined: Wed Mar 27, 2024 11:37 pm

Missing something

Wed Mar 27, 2024 11:40 pm

Hello first time here.....I am trying to monitor my gmail account for spamtunnel rush.....I have downloaded the mailwasher but for some reason my spam does not show. I have set up my email info in settings, when I click on the "Check Mail" nothing appears.....what am I doing wrong....
Least Evil Firetrust Employee
Posts: 1044
Joined: Mon Jul 28, 2008 4:04 pm

Re: Missing something

Thu Mar 28, 2024 8:27 am

Yes, MWPro (and free) has always worked with gmail, however google have decided to block all non email clients from accessing mail, and that includes MWPro.... (all versions) the only way around this is to use 2 step authentication and use an app password in MW, Nick has added this to our FAQ's recently here:

https://www.firetrust.com/products/mail ... quirements

However gmail has changed their directions slightly since we posted that, so please see the below directly from google help:

Sign in with app passwords
Tip: App passwords aren’t recommended and are unnecessary in most cases. To help keep your account secure, use "Sign in with Google" to connect apps to your Google Account.

An app password is a 16-digit passcode that gives a less secure app or device permission to access your Google Account. App passwords can only be used with accounts that have 2-Step Verification turned on.

When to use app passwords
Tip: iPhones and iPads with iOS 11 or up don’t require app passwords. Instead use “Sign in with Google.”

If the app doesn’t offer “Sign in with Google,” (NOTE: this is coming to MW soon) you can either:

* Use app passwords
* Switch to a more secure app or device
* Create & use app passwords
Important: To create an app password, you need 2-Step Verification on your Google Account.

If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an app password.

* Go to your Google Account.
* Select Security.
* Under "Signing in to Google," select 2-Step Verification.
* At the bottom of the page, select App passwords.
* Enter a name that helps you remember where you’ll use the app password.
* Select Generate.
* To enter the app password, follow the instructions on your screen. The app password is the 16-character code that generates on your device.
* Select Done.
* If you’ve set up 2-Step Verification but can’t find the option to add an app password, it might be because:

Your Google Account has 2-Step Verification set up only for security keys.
You’re logged into a work, school, or another organization account.
Your Google Account has Advanced Protection.
Tip: Usually, you’ll need to enter an app password once per app or device.

Return to “Troubleshooting and Help for MailWasher 5 and 6”