Wrong password login error

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DannyIMorris
It begins with a single step
Posts: 1
Joined: Fri Apr 25, 2025 3:48 pm

Wrong password login error

Fri Apr 25, 2025 3:53 pm

Hello,gunspin

I often have a problem that when I enter the correct password on a website, it doesn't recognize it and asks me to reset it. When I try to use the old password again after resetting it, the website says "the new password cannot be the same as the old password."

I'm curious why the website doesn't let me log in in the first place if it knows the old password is correct.

Any ideas please help me solve this problem?

Thanks you,
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Digerati
Retired Microsoft MVP
Location: Nebraska, USA
Posts: 2143
Joined: Thu Jul 24, 2008 3:16 pm

Re: Wrong password login error

Sat May 31, 2025 2:08 am

Sorry you have received no reply. Please note your question is not in the purview of this site so we cannot help you here. All I can say is it sound like an issue with that particular site and if still having a problem, I suggest you contact support with that site.
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