When I try to send the error log, it give me error cannot send
Description: An error has occurred while sending support logs.
Diagnosis: <EVENT><NAME>MWPNOTIFY</NAME><ID>2c5c16af7847881eff3c97ebec793a0a</ID><DT>2012-10-05 15:48:09</DT><MWPNOTIFY><UID>Notifiy a65a5eea18f85a53484c2a26ade1d330</UID><AID>MWPapp</AID><NOTIFYID>41</NOTIFYID><ADDMSG>Logger SMTP failed to send message</ADDMSG></MWPNOTIFY><ORDINAL>0</ORDINAL></EVENT>
Error sending Error Logs
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stan_qaz
- Omniscient Kiwi
- Location: Gilbert, Arizona
Post
Re: Error sending Error Logs
Go to the MW help menu and pick User Files. Send the autosupport.eml file to support at firetrust.com along with an explanation of the problem sending logs and the original problem.
I am not a Firetrust employee just a MW user.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.
--
First rule of computer consulting: Sell a customer a Linux computer and you'll eat for a day,
sell a customer a Windows computer and you'll eat for a lifetime.