Page 1 of 1

Spam tool stopped working

Posted: Wed May 15, 2013 4:41 am
by mfbeerman
My spam mail is not being highlighted in the specified color anymore and sometimes isn't already checked for deletion. When I click on "Tools" my screen freezes and all I can do is "control-alt-delete" to get out of it. Any ideas?

Re: Spam tool stopped working

Posted: Wed May 15, 2013 5:13 am
by ataraxy
Which version are you running?

If it isn't v6.54, get it from http://www.firetrust.com/products/mailw ... 6/download and check if the latest version solves your problem.

Re: Spam tool stopped working

Posted: Wed May 15, 2013 5:19 am
by mfbeerman
I am using V 6.5.4 already.

Re: Spam tool stopped working

Posted: Wed May 15, 2013 6:41 am
by ataraxy
Sounds like something has been corrupted then.

Try the solution in http://forum.firetrust.com/viewtopic.ph ... 7186#p7186

Re: Spam tool stopped working

Posted: Wed May 15, 2013 4:59 pm
by mfbeerman
I'm giving that a try. It is taking a very long time to rebuild the training archive though.