Spam tool stopped working

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mfbeerman
Rattled Rabbit
Posts: 3
Joined: Sat May 11, 2013 6:37 pm

Spam tool stopped working

Wed May 15, 2013 4:41 am

My spam mail is not being highlighted in the specified color anymore and sometimes isn't already checked for deletion. When I click on "Tools" my screen freezes and all I can do is "control-alt-delete" to get out of it. Any ideas?
ataraxy
Knowledgeable Kea
Posts: 1909
Joined: Thu Feb 26, 2009 1:17 pm

Re: Spam tool stopped working

Wed May 15, 2013 5:13 am

Which version are you running?

If it isn't v6.54, get it from http://www.firetrust.com/products/mailw ... 6/download and check if the latest version solves your problem.
Windows 10
mfbeerman
Rattled Rabbit
Posts: 3
Joined: Sat May 11, 2013 6:37 pm

Re: Spam tool stopped working

Wed May 15, 2013 5:19 am

I am using V 6.5.4 already.
ataraxy
Knowledgeable Kea
Posts: 1909
Joined: Thu Feb 26, 2009 1:17 pm

Re: Spam tool stopped working

Wed May 15, 2013 6:41 am

Sounds like something has been corrupted then.

Try the solution in http://forum.firetrust.com/viewtopic.ph ... 7186#p7186
Windows 10
mfbeerman
Rattled Rabbit
Posts: 3
Joined: Sat May 11, 2013 6:37 pm

Re: Spam tool stopped working

Wed May 15, 2013 4:59 pm

I'm giving that a try. It is taking a very long time to rebuild the training archive though.

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