Mailwasher losing mail AGAIN

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JohnStudley
Student Sheep
Posts: 15
Joined: Fri Apr 18, 2014 8:37 pm

Mailwasher losing mail AGAIN

Mon May 05, 2014 7:13 pm

Sirs

! am fed up with mailwasher

When I booted my notebook this am I noticed a long awaited email from china in MW - I clicked on my email client but the email was not there

When I returned to MW it remained there but when I tried to cut and paste it disappeared and I got a message asking me to upgrade

Are you joking or what?

How do I recover my email from China

Dr John Studley
User avatar
rusticdog
Firetrust Monkey
Contact:
Posts: 14130
Joined: Mon Jun 13, 2005 6:27 pm

Re: Mailwasher losing mail AGAIN

Mon May 05, 2014 7:32 pm

Hi John

Is the email showing in your Recycle Bin in MailWasher ? Without you selecting to delete the email, I can't see MailWasher just removing the email, it sounds as though your email program may have retrieved the message and removed it from the server, perhaps placing the message in some kind of local spam folder?
That would explain the message just vanishing from the main view in MailWasher without you washing mail, as when MW checked for the message it found it no longer present, so removed it from view.

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