First alert - session encountered errors

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sabaithaime
Rattled Rabbit
Posts: 2
Joined: Tue Jul 14, 2015 2:19 am

First alert - session encountered errors

Tue Jul 14, 2015 2:37 am

Hi, I have just done a clean install and re-set up and run Mailwasher 6.5.4 and I get the following error: Session encountered errors - first alert - invalid response, spam database might be offline.

I never had this issue before clean install.

(see attachment)

Many thanks
Attachments
Mailwasher session encountered errors - first alert.PNG
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: First alert - session encountered errors

Tue Jul 14, 2015 2:03 pm

Embedded in your registration key will also be your (optional) FirstAlert account, and if that has not been getting renewed then it will throw this error. Go into Tools >> Spam Tools >> FirstAlert >> you can disable it there.


Cheers
sabaithaime
Rattled Rabbit
Posts: 2
Joined: Tue Jul 14, 2015 2:19 am

Re: First alert - session encountered errors

Wed Jul 15, 2015 4:34 am

Hi rusticdog,

Thank you for your prompt and helpful reply. Job done!

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