After mailwasher reinstall list of mail stays after download

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angelah
Travelling Tuatara
Posts: 62
Joined: Wed Sep 17, 2008 3:03 am

After mailwasher reinstall list of mail stays after download

Wed Sep 17, 2008 3:11 am

I saw a similar post with regard to Thunderbird. Last week I had both a Mailwasher PRO AND Outlook corruption. I'm brand new to Outlook and the Micorsoft People walked me through a PST file issue. Then Mailwasher was corrupted and all the fields were off, not downloading mail and I received messages like "Mailwasher is already running", or something to that effect.
I followed the instructions to reinstall and it worked fine, other than I lost my entire blacklist. :cry:

Now, 2 days later, and a day after another call to Microsoft due to an Outlook corruption -- my mail is downloading fine, but
it's staying in Mailwasher.

ANY suggestions would be most helpful - this board has NEVER steered me wrong.

Thank you.
Angela
Ikeb
Microsoft MVP with a slice of PITA
Contact:
Location: Ottawa, Ontario, Canada
Posts: 454
Joined: Thu Jul 24, 2008 3:56 pm

Re: After mailwasher reinstall list of mail stays after download

Wed Sep 17, 2008 5:35 am

Wrong forum but MWP is just reporting that the msgs are still there. You need to set TB to delete msgs when downloaded.
User avatar
rusticdog
Firetrust Monkey
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Posts: 14268
Joined: Mon Jun 13, 2005 6:27 pm

Re: After mailwasher reinstall list of mail stays after download

Wed Sep 17, 2008 1:11 pm

I'll close this post Angela, and leave the other one here http://forum.firetrust.com/viewtopic.ph ... &sk=t&sd=a open

Thanks
rd

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