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After PROCESS Mail, Mail list remains

Posted: Wed Sep 17, 2008 3:43 am
by angelah
Forgive me if this is a double post. I got an error message when I just tried to post this problem.

I reintalled Mailwahser Pro this weekend and it seemed to work fine. I had to fix an Outlook PST file with the help of Microsoft yesterday and now the mail is downloading but also sitting in Mailwasher Pro and not clearing after I "process mail", there are about 30 messages in there now and I'm not sure which are new and which I have downloaded. Any suggestions would be most helpful.

THANK YOU.

Re: After PROCESS Mail, Mail list remains

Posted: Wed Sep 17, 2008 4:57 am
by davews
This will be a change in your Outlook settings - there will be one to tell it to delete mail from the server once you have downloaded it, maybe an Outlook user can point you in the right direction. Remember that Mailwasher is totally seperate from your email program, all 'process' does is delete any spam mail you have set it to do then open your email program. Anything after that is totally the job of your email program.

Re: After PROCESS Mail, Mail list remains

Posted: Wed Sep 17, 2008 5:06 am
by angelah
Thanks for the reply.
I clicked on every setting imaginable in Outlook and can't find it, so I'd love some advice. It worked fine up until yesterday.

Re: After PROCESS Mail, Mail list remains

Posted: Wed Sep 17, 2008 5:22 am
by stan_qaz
It is somewhere in the account setup section, there are various options under a heading of "leave mail on server".

Can't tell you more specifically where as my e-mail is too important to me to risk using Outlook.