Mail Washer Free setup

Whether you're a MailWasher veteran or complete newbie, all users are welcome to get together. Discussions include usage and possible problems.
roduke41
It begins with a single step
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Joined: Wed Sep 17, 2008 4:43 am

Mail Washer Free setup

Wed Sep 17, 2008 5:01 am

Note tech support for MW Pro, but not separately for MW Free!

New user wasting much time trying to get started by following directions to enter Hotmail account.

Cannot do so. Add Program comes up "Cannot have more than one", or words to that effect. IMAP is there at start without my having entered it.
Nor at Search was the help sufficient to allow me to delete it. Critical items "blued out", so useless.

Had I the opportunity I would have selected SMPT. But be that as it may, I see the 6-step instructions for Hotmail and no way to utilize.

Already completely deleted program and reinstalled; same inability.

Will appreciate cause/cure info. Sincerely, RO
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rusticdog
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Joined: Mon Jun 13, 2005 6:27 pm

Re: Mail Washer Free setup

Wed Sep 17, 2008 1:10 pm

So if you go into Settings, do you have any accounts listed under the heading "Email Accounts" on the left, if so highlight the account and click "Remove Account"
That should allow you to add another account, though you may need to first close the reopen the Settings screen first.
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rusticdog
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Re: Mail Washer Free setup

Wed Sep 17, 2008 1:10 pm

Moved into MW Troubleshooting.

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