Mailwasher Pro 5.6.3 hanging

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scbs29
Rattled Rabbit
Posts: 2
Joined: Sat May 20, 2017 10:52 pm

Mailwasher Pro 5.6.3 hanging

Sat May 20, 2017 11:27 pm

Hello all
I suddenly have problems with MW 5.6.3. I have run MW Pro 5.6.3 and Zemana Antilogger for well over a year with no problems. Suddenly Antilogger starts and after 5 minutes tells me that it
is frozen. Since this has happens then MW will not run either. The MW window opens and then freezes. I tried the suggestion in hxxp://forum.firetrust.com/viewtopic.php?f=13&t=19909
but it made no difference. I found a tmpLog.txt file in AppData\Roaming\Mailwasher Pro which contains:

·
·
·Program Started - ver 6.5.3
·===============
·
·20/05/2017 11:47:14
·Windows NT 6.1.7601 Service Pack 1
·System uses a local area network to connect to the Internet
·Machine is currently connected to the internet
·Command line: "C:\Program Files (x86)\FireTrust\MailWasher Pro\MailWasher.exe"
·MailWasher Pro data path: C:\Users\stuart\AppData\Roaming\MailWasherPro\
·HTTP Proxy: could not obtain proxy details
·Compile settings: 8A9981D354
·

As I said, this only occurs when Zemana Antilogger does not run.
Has anyone else come across anything like this ?
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TrustFire
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Joined: Fri Jul 30, 2010 11:04 pm

Re: Mailwasher Pro 5.6.3 hanging

Sat May 20, 2017 11:50 pm

scbs29 wrote:I have run MW Pro 5.6.3 and Zemana Antilogger for well over a year with no problems.
Regardless of the past history, of your 5.6.3, it is highly advisable to update to the latest 6.5.4 — your MailWasher has remained un-updated while the Zemana Antilogger has kept itself updated (and possibly, stopped loving your outdated MailWasher.)

scbs29 wrote:As I said, this only occurs when Zemana Antilogger does not run.
You might also want to add the following exception to your Zemana Antilogger:—
  • Code: Select all

    C:\Program Files (x86)\Firetrust\MailWasher Pro\MailWasher.exe
MWP 7 disabled from the cloud (ßeta) | Windows 8.1 Pro (x64) | The Bat! Professional (ßeta) | Windows Firewall Control (WFC) | NOD32 EAV (ßeta) | Intel® HD Graphics 3000 | Internet Connection Speed (D=50 Mb/s U=3.5 Mb/s) | .NET Framework (4.7.1)
scbs29
Rattled Rabbit
Posts: 2
Joined: Sat May 20, 2017 10:52 pm

Re: Mailwasher Pro 5.6.3 hanging

Sun May 21, 2017 3:13 am

Thanks for the reply.
I did as you suggested and it seems ok now.

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