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MW Pro sending the same email over and over again.

Posted: Thu Jan 18, 2018 2:36 pm
by RonHayes
I've had MailWasher Pro for years and years and with good reason. It's always been dependable and reliable and with much appreciated bells and whistles.

I can only guess that my once dependable and reliable MailWasher has had a nervous breakdown. It can happen to the best of us.

For the past 3 weeks, morning, noon, and night, I receive the same notification email over and over again. And it's my Mastercard statement that I know that I've already paid but that also continually reminds me that I have to owe any money at all. :)

Is there anything I can do to stop this loop of continuous emails that have been opened and deleted, and opened and deleted, ad nauseam?

Re: MW Pro sending the same email over and over again.

Posted: Thu Jan 18, 2018 2:39 pm
by rusticdog
Hi Ron

So MailWasher is alerting you to an email that doesn't exist, or these emails are continually coming in ?
If it's the former, I would try removing your account from MailWasher >> restart >> add the account back in.

Re: MW Pro sending the same email over and over again.

Posted: Thu Jan 18, 2018 2:56 pm
by RonHayes
It's the latter. The same email is continually coming in.

Re: MW Pro sending the same email over and over again.

Posted: Thu Jan 18, 2018 3:35 pm
by rusticdog
So I guess the best option would be to contact your card provider, letting them know they are blasting you with these emails over and over.
You could create a custom filter to flag these emails, and automatically delete them, though of course that may interfere with legitimate credit card statements later