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Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Tue Jan 30, 2018 5:06 am
by Thelma Wickwere
Any other users having a problem with the new Cox Cable settings and MailWasher? MailWasher will time out, with a notice saying "no response received from the server". Any suggestions greatly appreciated!

Re: Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Tue Jan 30, 2018 10:51 am
by rusticdog
Hi there

What were the changes that Cox made to the settings ?

Re: Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Tue Jan 30, 2018 12:08 pm
by Thelma Wickwere
Thank you, RD. I've attached four screen shots to show the steps and settings Cox required. Appreciate any help you can provide!

Re: Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Tue Jan 30, 2018 12:25 pm
by rusticdog
OK, so in MailWasher, it looks something like this ?
cox.png
cox.png (28.16 KiB) Viewed 7866 times
cox_advanced.png
cox_advanced.png (27.79 KiB) Viewed 7866 times

Re: Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Tue Jan 30, 2018 7:45 pm
by Thelma Wickwere
Yes, settings do now look like that in MailWasher. I deleted the account and then re-entered it manually, using those settings and it seems to be working ! Wow, I really appreciate your help so much. RusticDog, you are a treasure.

Re: Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Tue Jan 30, 2018 7:55 pm
by rusticdog
Great, glad it's all sorted now.

Cheers
rd

Re: Cox Cable new settings causing problems with MailWasher 6.5.4

Posted: Sat Mar 10, 2018 3:33 pm
by dearwebby
If you use Eudora, Cox.net won't let you have your email or even look at it with MailWasher. No matter how much you love Eudora, you have to change to Thunderbird.
It is not the fault of MailWasher, but of Cox.net.