Page 1 of 1

Gmail errors

Posted: Sat Nov 07, 2020 1:45 pm
by dsicon
Gmail has been working fine until a few days ago. Now I get constant streams of errors but it does still work intermittently. What can I do?
Image
It says Failed to log in

Re: Gmail errors

Posted: Sat Nov 07, 2020 5:23 pm
by rusticdog
How intermittent does it work ?

Also be good to know what version MailWasher you are using. You can check under Help >> About.
Also how long between each automatic checks in MailWasher, and are you using POP or IMAP in MailWasher to check the account ?

Re: Gmail errors

Posted: Sun Nov 08, 2020 12:18 pm
by dsicon
IMAP, Mailwasher 7 I posted in wrong forum
If i go to GMAIL and refresh the errors clear and then recur

Re: Gmail errors

Posted: Sun Nov 08, 2020 12:43 pm
by rusticdog
OK, can you try sending me some logs.
Go Help >> Send Support Logs >> enter a brief note like 'as per forum' >> in the Ticket Number field enter chris >> Send Logs >> reply back here once sent, so I can be sure they arrived all OK.

Cheers

Re: Gmail errors

Posted: Mon Nov 09, 2020 9:16 pm
by rusticdog
OK great. The logs have this error when MailWasher tries to check the GMail account.

11-08-2020 07:57:51.832 Info C: LOGIN *******
11-08-2020 07:57:52.886 Info IMAP SERVER LOGIN: *NO [WEBALERT] Web login required.

Check here that Less Secure Apps is enabled https://myaccount.google.com/lesssecureapps

Or alternatively create an App Specific Password to use in MailWasher. Your regular GMail password is the same still, the App Password is for use in programs like MailWasher.
https://support.google.com/accounts/answer/185833?hl=en