Cannot bounce for webmail ix.netcom.com and Verizon

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cityslic
It begins with a single step
Posts: 1
Joined: Sat Oct 30, 2021 10:20 am

Cannot bounce for webmail ix.netcom.com and Verizon

Sat Oct 30, 2021 10:29 am

This is so frustrating! I'm getting more and more spam e-mails and used to be able to bounce mail.

I use a web-based e-mail program (Earthlink) and Verizon internet.

Please help!

Linda
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rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Cannot bounce for webmail ix.netcom.com and Verizon

Sat Oct 30, 2021 10:36 am

Hi Linda

The bounce isn't an effective anti-spam measure these days. Senders of the spam no longer care if their lists they send out to are clean or not.
A lot of ISPs also now filter out bounces/prevent them from being delivered, as bounces like this are technically forgeries.

That all said, check the SMTP settings for the account(s) in MailWasher under Settings >> Accounts >> Outgoing >> Advanced.
The Verizon settings can be found here https://www.verizon.com/support/knowledge-base-17067/

The Earthlink settings here https://help.earthlink.net/portal/en/kb ... omain-name
Note Earthlink don't use SSL, so the Secure Connection type should be NONE.


Cheers

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