Authentication

Whether you're a MailWasher veteran or complete newbie, all users are welcome to get together. Discussions include usage and possible problems.
Rolly1313
Rattled Rabbit
Posts: 3
Joined: Wed Mar 30, 2022 2:59 am

Authentication

Wed Mar 30, 2022 3:04 am

Since today when i open Mailwasher 6.5.4 I get the message :
The authentication failed for account *************
Plaintext password authentication is not supported for this account.
Help please
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Authentication

Wed Mar 30, 2022 3:14 am

Try Settings >> Email Accounts >> select the Incoming tab for the Account then click Advanced >> set the option to use SSL under Secure Connection Type >> OK >> OK >> OK.

See if that then works checking the account.
Rolly1313
Rattled Rabbit
Posts: 3
Joined: Wed Mar 30, 2022 2:59 am

Re: Authentication

Thu Mar 31, 2022 1:16 am

Didn't work. Thanks anyway
User avatar
rusticdog
Firetrust Monkey
Posts: 15864
Joined: Mon Jun 13, 2005 6:27 pm

Re: Authentication

Thu Mar 31, 2022 1:35 am

OK, I think you need to replace two of the SSL library files, as MailWasher 6 is using an outdated version of this.
If you check out this link, it has a post on the files to download and where to place them.
viewtopic.php?t=32973#p134300

You still need the SSL option enabled as mentioned above too.


Note, you may get an error the first time MailWasher checks, about being unable to load the SSL library, after that it should work.


Cheers
Rolly1313
Rattled Rabbit
Posts: 3
Joined: Wed Mar 30, 2022 2:59 am

Re: Authentication

Fri Apr 01, 2022 1:54 am

Sorry, didn't work. Look like this is for Yahoo, I use thunderbird

Return to “Troubleshooting and Help for MailWasher 5 and 6”