In troubleshooting MailWasher, it is common for a debug file to be requested. To create and send a debug file please do the following steps.
In MailWasher click Help >> About >> enable Extended Logging and also open the link provided to the folder where MailWasher stores the data files >> click OK to close the dialog >> make whatever problem you are having happen, ideally 2-3 times >> exit MailWasher so it is not running >> back in the folder you opened earlier look for a file called mailwasherpro_debug.txt and email this to forum*firetrust.com (replacing * with@)
Also include a link to the forum post that is relevant to your problem.
Here are some links to older versions of MailWasher if they are desired.
MailWasher Pro 5.3
http://s3.amazonaws.com/Firetrust/mailwasher_pro53.exe
MailWasher Pro 6.0.4
http://s3.amazonaws.com/Firetrust/MailW ... _6.0.4.exe
MailWasher Pro 6.1
http://s3.amazonaws.com/Firetrust/MailW ... ro_6_1.exe
MailWasher Pro 6.2
http://s3.amazonaws.com/Firetrust/MailW ... ro_6.2.exe
MailWasher Pro 6.3
http://s3.amazonaws.com/Firetrust/MailW ... ro_6.3.exe
MailWasher Pro 6.4
http://s3.amazonaws.com/Firetrust/MailW ... ro_640.exe
MailWasher Pro 6.5.1
http://s3.amazonaws.com/Firetrust/MailW ... ro_651.exe
MailWasher Pro for Mac and Linux (no longer in development, as is where is)
http://old.firetrust.com/download/beta/ ... 26.pkg.sit
Fedora
http://mwlinux.s3.amazonaws.com/mailwas ... 4.i386.rpm
Mandrake
http://mwlinux.s3.amazonaws.com/mailwas ... 1.i386.rpm
SuSe
http://mwlinux.s3.amazonaws.com/mailwas ... 0.i586.rpm
http://mwlinux.s3.amazonaws.com/mailwas ... 2.i586.rpm
Linspire
http://mwlinux.s3.amazonaws.com/mailwas ... _lin50.deb
Kubuntu 6.04
http://mwlinux.s3.amazonaws.com/mailwas ... 0_i386.deb
Kubuntu 6.10
http://mwlinux.s3.amazonaws.com/mailwas ... 0.i386.deb
Xandros
http://mwlinux.s3.amazonaws.com/mailwas ... s_i386.deb
Other
http://mwlinux.s3.amazonaws.com/mailwas ... 7.i586.rpm