Firetrust Support Forums

Hello,gunspin

I often have a problem that when I enter the correct password on a website, it doesn't recognize it and asks me to reset it. When I try to use the old password again after resetting it, the website says "the new password cannot be the same as the old password."

I'm curious why the website doesn't let me log in in the first place if it knows the old password is correct.

Any ideas please help me solve this problem?

Thanks you,

Sorry you have received no reply. Please note your question is not in the purview of this site so we cannot help you here. All I can say is it sound like an issue with that particular site and if still having a problem, I suggest you contact support with that site.