Firetrust Support Forums

I'm getting a "List Index Out of Bounds" error message on Mailwasher 6.5.0.

When I click the MS icon, MS never opens just gives me this message.

HELP!

THANKS!

Follow the instructions here: http://forum.firetrust.com/viewtopic.ph ... 446#p21446

You might want to upgrade to the latest version of MW 6 while you are working on this, it may have a few less problems.

http://www.firetrust.com/en/products/ma ... ro/support 6.5.4

Sorry for bumping up such an old topic.
But this topic is what you get when you google "Mailwasher 6.5.4 List Index Out of Bounds".
I came across this problem yesterday.
You have to know that "-restore" will DELETE ALL accounts, settings, filters, and registration, so better back them up.

I managed to fix "List Index Out of Bounds" issue different way - by deleting registry entries one by one.
For me it was:

[HKEY_CURRENT_USER\Software\FireTrust\MailWasher Pro\Prefs]
"column order"=""
"column widths"=""

These entries can't be NULL !!!
So just delete completly two keys above and program will start with no data lost.

Hope it will help someone.
Greetings from Poland

Thanks for the feedback.

Thanks rykis!

I'm using Mailwasher 6.5.4, and was getting the "List index out of bounds" error. I went and looked at "column order" and "column widths" in the registry [HKEY_CURRENT_USER\Software\FireTrust\MailWasher Pro\Prefs], and was about to delete them as you mentioned, but instead I Copied & Pasted the values from another system and it easily fixed the problem.

See a screen shot of the registry before and after here, http://i.imgur.com/oPP3KCa.png.